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Thank you for completing the New Meter Install Form

If you have multiple properties to complete, please press “back” on your browser and re-submit the form for each separate unit.

Thank you for submitting the New Meter Install Request form.

If you have any questions or require any additional information, please contact us at 226-896-2200. If you completed the form for a property in Kitchener or Wilmot you can also email us at msc@enovapower.com with any additional questions you have.

If you completed the form for a property in Waterloo, Woolwich or Wellesley, you can also email us at eclerk@enovapower.com with any questions you may have.

Thank you,

Enova Power

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Important information for Time-of-Use customers

Residential and small business customers on Time-of-Use pricing were underbilled for electricity on invoices dated between May 3 and May 28. In most cases, the underbilled amount was less than $20 for residential customers and less than $50 for small business customers. 

Affected customers will see an adjustment to recover the outstanding amount on either their next bill or the bill after that, depending on your billing cycle.

We know that this billing adjustment is unexpected, and we are sorry for the inconvenience. 

If you have any questions or concerns about your bill, please contact our Customer Care team Monday through Friday, 8:30 a.m. to 4:30 p.m. at 226-896-1010.