Newsroom
February 18, 2026
Enova Power’s My Account customer portal will be offline for all customers from approximately 8:00 a.m. on Friday, February 20, until 8:00 a.m. on Monday, February 23.
The system will be unavailable as part of our ongoing Customer Information System integration work.
The portal will be back up and running on February 23.
Customers with accounts in Waterloo, Woolwich, or Wellesley will need to reset their password when they log in to My Account for the first time after this upgrade.
Thank you for your patience as we complete this work.
Enter your address below to determine your service location for outage information, accessing forms and managing your account.
To better serve you, and make it easier for customers to find the information they’re looking for, we’ve introduced this helpful search tool that will allow you to find the rates, processes, and forms that apply to your account and your community. If you have additional questions regarding this, please email us at customercare@enovapower.com.
