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View outages in Waterloo, Woolwich, or Wellesley

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Enter your address below to determine your service location for outage information, accessing forms and managing your account.

High winds in the forecast this weekend

High winds are in the forecast for this weekend and we want to make sure you’re prepared in the event of an emergency. Visit our emergency preparedness webpage for tips to help you prepare for emergencies and help keep your family safe.

Our crews are ready to respond to any outages that may occur. For outage updates and restoration information, visit our interactive outage maps at

Special office hours December 6, 2022

Our offices will be closed on Tuesday, December 6 until 9:30 a.m. for an all-company meeting.

For self-serve billing and payment information, please visit the My Account page of our website. 

To report a power emergency, call 226-896-2200.

Thank you for your patience.