Power has been restored in #DTK. Thank you for your patience! https://t.co/xTFUpLmCw3
Read MorePower has been restored to more than 800 customers affected by today's outage in #DTK. Crews continue to work to get the remaining customers back on. The current ETR is 5:15 p.m. Thank you for your patience. https://t.co/0iphVz7pu2
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@DianeCocarla Hi Diane, the map shows an approximate area, but if there is an address you don't see and would like to report, please call us at 226-896-1010. Thank you.
Read More@katieeewatson Hi there, the current ETR is 5:15 pm but it could change. We will post updates on our outage map at .
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Email:
customercare@enovapower.com
Phone:
226-896-2200
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Enter your address below to determine your service location for outage information, accessing forms and managing your account.
To better serve you, and make it easier for customers to find the information they’re looking for, we’ve introduced this helpful search tool that will allow you to find the rates, processes, and forms that apply to your account and your community. If you have additional questions regarding this, please email us at customercare@enovapower.com.
If you are paying your Enova bill online through your financial institution, you do not need to change your payee information at this time.
If you are an existing customer, please continue to pay your bill using your Kitchener-Wilmot Hydro or Waterloo North Hydro account information.
If you are a new customer and your property is located in Kitchener or Wilmot, please pay your bill to Kitchener-Wilmot Hydro.
If you are a new customer and your property is located in Waterloo, Woolwich or Wellesley, please pay your bill to Waterloo North Hydro.
When this changes, we will give you lots of notice.
For more information about how to pay your bill, visit: enovapower.com/payment.
