Online Account Management

Why Should I Register for eBilling?

In addition to cutting down on stress, there are several other benefits you can enjoy as an eBilling customer:

• Receive your bill from anywhere you are: You’ll receive your email bill notification as soon as your bill is ready, from anywhere life takes you. Whether you’re on vacation or working from home, you’ll never have to worry about missing a bill.
• Save counter space and cut down on clutter: You already receive enough paper mail. eBilling allows you to ditch extra paper and cut down on clutter. You can clear space on your counter and breathe easy knowing you haven’t misplaced your monthly invoice under a stack of papers.
• Avoid late charges: eBilling allows you to access your bill without delay. You don’t have to worry about receiving a late charge due to a mailing delay or a lost invoice. All the information you need to stay on top of your invoice is available at your fingertips

eBilling subscribers can also monitor their electricity consumption and manage their costs through the My Account online portal. Start taking advantage of all of the benefits by signing up today!

How Do I Register?

Registration for eBilling is fast and simple. We want to make it as easy as possible for you to start enjoying the benefits of eBilling. Sign up today by following these steps:

I’m a resident of Kitchener or Wilmot

1. Login to My Account. (You’ll need to be a My Account user to sign up for eBilling)
2. Login to your My Account profile. Don’t have a login? Register here. 
3. Click on the My Profile tab.
4. Click Yes, I want eBilling button under the e-Billing opt-in field.
5. Save your changes by clicking the update my preferences button. 

You will be notified by email when your next bill is ready. You can make a payment using your financial institution’s online banking service or by credit card. To save time or risk of late payments, you can also register for pre-authorized payment to have the amount due automatically withdrawn from your bank account.

I’m a resident of Waterloo, Wellesley, or Woolwich

1. Login to My Account. (You’ll need to be a My Account user to sign up for eBilling)
2. Login to your My Account profile. Don’t have a login? Register here.
3. Click on the My Profile tab.
4. Click Yes, I want eBilling button under the e-Billing opt-in field.
5. Save your changes by clicking the update my preferences button.

 That’s it, that is all you have to do. Sign up today and start enjoying the benefits of eBilling without delay.

If you have any issues while trying to switch your account, let us know. We’re here to walk you through it and make sure you’re signed up correctly. Call us at 226-896-2200 or complete our Customer Care Contact Form and we’ll help you in any way we can.