If you’re a net metering customer, or you are curious about applying, we have created a helpful list of frequently asked questions to assist you in learning more.
Remember to ensure your property is eligible and has capacity before you start work or purchase equipment.
Net Metering allows you to better manage your energy costs through the installation of renewable resources. If you’re producing more renewable energy than you can use, we will take what you’ve got leftover. You’ll receive a credit or an adjustment on your monthly hydro bill for the energy exported, up to a maximum of the value of electricity consumed from our grid.
In return, we’ll give you a credit on your bill so it can be applied to help you pay when you’re not generating as much as you have used.
For details and eligibility requirements, see Ontario Regulation 541/05.
Once you have met all the technical requirements, we will install a bidirectional meter at your location. The meter measures the electricity that you draw (or consume) from the grid and it also measures the electricity that you produce (or generate) and send to the distribution system.
As per Ontario Regulation 541/05, using meter readings, on a monthly basis we will calculate the value of the energy you took (or consumed) from the grid as well as the value of the energy you sent (or generated) to the grid. You will essentially pay the difference (or “net”) between the two.
To determine your property’s eligibility, please complete the following forms:
For residential customers of Waterloo, Woolwich and Wellesley resident inquiries please fill in the net metering package:
For commercial customers of Waterloo, Woolwich and Wellesley please complete the DER Protection checklist:
For Kitchener and Wilmot residents, please follow the information provided in the guidelines on how to apply:
For Kitchener and Wilmot commercial customers, please follow the information provided in the guidelines on how to apply:
If you have any questions, please contact us at 226-896-2200 or by email at Generation@enovapower.com.
We try and make it easy and quick to become a net metering customer. When you apply, we first check to make sure there is electricity distribution capacity to connect a net metering project in your area.
Applying is easy, simply complete these forms:
Customer Information Package for Distributed Generation > 10kW, ≤ 10MW
Residential and eligible commercial net metering customers now have three pricing plans to choose from. You may be able to save money by choosing the pricing plan that fits the needs of you and your family, depending on when and how you use or generate electricity.
What are my options?
To compare pricing plans using your electricity use, visit the Ontario Energy Board’s website at oeb.ca.
How can I switch my pricing plan? Switching your pricing plan is easy. Visit enovapower.com/customerchoice and learn how to choose the pricing plan that’s right for you.
Effective in 2025, net metering customers are only eligible to receive an HST credit on their generation if they have an HST registration number.
Please provide us with your HST number to continue receiving this credit.
If you do not have an HST number and would like to apply for one, contact the Canada Revenue Agency.
Some months you might generate more than you consume. This might occur in the summer months when sunshine is in abundance. In these circumstances, you will accumulate generation credits that can be used towards future consumption charges.
Under Ontario Regulation 541/05, we cannot pay you for excess generation. Excess generation accumulates as generation credits to be used against future consumption charges only.
Some months you might consume more than you generate. During the winter months, most systems generate less electricity and you will likely draw more electricity from the grid than you produce. In these months, you will be able to use the generation credits that you have previously accumulated.
For more information, consult Ontario Regulation 541/05.
Generation credits will not carry forward indefinitely. In compliance with Ontario Regulation 541/05., Enova will apply generation credits to your bill when you have consumed more electricity than you have generated in a month. Any generation credits left over after 12 months will expire.
Details about your generation credits, including available balance and the number of periods left in your 12-month generation cycle, can be found in the section of your Enova bill called “Your Generation Credit Summary.”
Load displacement refers to a generation facility that’s connected on the customer side of a connection point where the output is used exclusively for your own consumption.
It allows you to offset your consumption, and better manage your energy requirements, and cost, through generation.
Load displacement has a number of potential advantages, including:
For more information on load displacement and how we can help, email us today.
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enovapower.com/contactus
Phone:
226-896-2200
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To better serve you, and make it easier for customers to find the information they’re looking for, we’ve introduced this helpful search tool that will allow you to find the rates, processes, and forms that apply to your account and your community. If you have additional questions regarding this, please email us at customercare@enovapower.com.