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Forms for Kitchener or Wilmot residents and businesses

Forms for Residents

Residential Move In/Move Out Form Please note: it is the account holder’s responsibility to contact Enova prior to the lease end date or the legal closing date.

Change in Account Details 

Choose your pricing plan (My Account customers)

Expanded Ontario Electricity Rebate (OER)

Pre-Authorized Payment Plan Application Form

Choose your pricing plan 

Usage Request Form

Forms for Businesses

Business Move In/Move Out Form

Changes to Your Account 

Opt-in to the Electric Vehicle Charging Rate

EWRB Information Request

Landlord Agreement Form

Multi-Unit Properties

Pre-Authorized Payment Plan

Engineering Forms

 

Please note that if the service address is in the City of Kitchener or the Township of Wilmot, and you plan to demolish the building, you must include a Demolition Tracking Sheet with your application form. You will require a completed copy of the City of Kitchener Tracking Form or the Township of Wilmot Tracking Form before proceeding.

Operations Forms

Forestry Service Call Request Form

Street Light Service Call Request Form

Stray Voltage Investigation Request Form

PDF versions of all online forms are available by request.

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Holiday hours and closures

The holiday season is here, and Enova wishes you and your family a safe and happy holiday.

Please note the following changes to our office hours during the holiday season:

Monday, December 22 – regular office hours 8:30 am – 4:00 pm
Tuesday, December 23 – regular office hours 8:30 am – 4:00 pm
Wednesday, December 24 – open from 8:30 am – 12:00 pm
Thursday, December 25 – closed
Friday, December 26 – closed
Monday, December 29 – regular office hours 8:30 am – 4:00 pm
Tuesday, December 30 – regular office hours 8:30 am – 4:00 pm
Wednesday, December 31 – open from 8:30 am – 12:00 pm
Thursday, January 1 – closed

Regular hours resume Friday, January 2, 2026.

Looking for account information during the holidays? Log in to our My Account portal and receive 24/7 access to account info, payment details, energy consumption and more.

For information on outages and outage restoration updates, visit enovapower.com/outages.

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