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Forms for Kitchener or Wilmot residents and businesses

Forms for Residents

Residential Move In/Move Out Form Please note: it is the account holder’s responsibility to contact Enova prior to the lease end date or the legal closing date.

Change in Account Details 

Choose your pricing plan (My Account customers)

Expanded Ontario Electricity Rebate (OER)

Pre-Authorized Payment Plan Application Form

Choose your pricing plan 

Usage Request Form

Forms for Businesses

Business Move In/Move Out Form

Changes to Your Account 

Opt-in to the Electric Vehicle Charging Rate

EWRB Information Request

Landlord Agreement Form

Multi-Unit Properties

Expanded Ontario Electricity Rebate (OER)

Pre-Authorized Payment Plan

Engineering Forms

 

Please note that if the service address is in the City of Kitchener or the Township of Wilmot, and you plan to demolish the building, you must include a Demolition Tracking Sheet with your application form. You will require a completed copy of the City of Kitchener Tracking Form or the Township of Wilmot Tracking Form before proceeding.

Operations Forms

Forestry Service Call Request Form

Street Light Service Call Request Form

Stray Voltage Investigation Request Form

PDF versions of all online forms are available by request.

Thanksgiving Holiday Hours

Our offices will be closed on Monday, October 13, 2025 for Thanksgiving.

Regular hours resume on Tuesday, October 14 at 8:30 a.m.

Self-serve account information follows below.

Crews will be available to respond to any emergencies.

Power out? Call 226-896-2200 to report it or visit enovapower.com/outages for updates. 

Have a safe and happy holiday weekend. 

Canada Post Service Disruption


Although delivery of bills or payments could be delayed, customers continue to be responsible for keeping accounts up to date.  

For account information, to check your account balance, or to sign up for My Account, go to enovapower.com/onlinetools

To sign up for paperless billing go to enovapower.com/ebilling.

Usually pay by mail? Find alternative ways to make payments and avoid potential late fees.  Head to enovapower.com/waystopay to learn more.

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