ENOVA Logo
Facebook-f Instagram Linkedin Youtube
sub banner

Thank you for completing the Disconnection Authorization Form

Thank you for submitting the Disconnection Authorization Form. Your form has been received and we will contact you with further information.

If you have any questions, please contact us at 226-896-2200. If you completed the form for a property in Kitchener or Wilmot please email us at engclerk@enovapower.com with any additional questions you have.

If you completed the form for a property in Waterloo, Woolwich or Wellesley, please email our Operations department with any questions you may have.

Thank you,

Enova Power Corp.

Login to My Account

Login to our online portal
ENOVA Logo

Important information for Time-of-Use customers

Residential and small business customers on Time-of-Use pricing were underbilled for electricity on invoices dated between May 3 and May 28. In most cases, the underbilled amount was less than $20 for residential customers and less than $50 for small business customers. 

Affected customers will see an adjustment to recover the outstanding amount on either their next bill or the bill after that, depending on your billing cycle.

We know that this billing adjustment is unexpected, and we are sorry for the inconvenience. 

If you have any questions or concerns about your bill, please contact our Customer Care team Monday through Friday, 8:30 a.m. to 4:30 p.m. at 226-896-1010.