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Monthly Equal Payment Plan Form (No Pre-Authorized Payment)

Equal Payment Plan Application

Enova Power will provide written notice of the amount and timing of each regular debit. Enova will obtain my/our authorization for any other one-time or sporadic debits. This authority is to remain in effect until Enova has received written notification from me/us of its change or termination.
Type of Service(Required)
Address(Required)
Selected Date for Monthly Payment(Required)
Clear Signature
Clear Signature
If joint account, both parties must sign

We are committed to protecting the privacy of your personal information and we have developed policies and procedures in compliance with the Personal Information Protection and Electronic Documents Act.

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Properties in Kitchener or Wilmot
Properties in Waterloo, Wellesley, or Woolwich
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My Account - Unavailable November 14, 2025

Due to required maintenance, the My Account portal will be unavailable on Friday, November 14 beginning at 8:00 am until approximately 12:00 pm.

We appreciate your understanding and apologize for any inconvenience.
For account inquiries please call 226-896-2200.

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Customer Satisfaction Survey

Enova is currently conducting a customer satisfaction survey with the help of UtilityPULSE.  Short surveys are being conducted by phone and email, and we encourage customers to participate if they are contacted. 
Your privacy is important, and as such, individual survey responses will remain strictly anonymous.  Enova will only see the combined responses from all those who participated. 
Find out more at enovapower.com/customersurvey.

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To better serve you, and make it easier for customers to find the information they’re looking for, we’ve introduced this helpful search tool that will allow you to find the rates, processes, and forms that apply to your account and your community. If you have additional questions regarding this, please email us at customercare@enovapower.com.