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Enova Power Corp. conducting its 2025 Customer Satisfaction Survey

Enova Power Corp. conducting its 2025 Customer Satisfaction Survey

Key takeaways:

  • Enova Power Corp., along with its partner UtilityPULSE, is inviting residential and small business customers to participate in their 2025 Customer Satisfaction Survey.
  • The survey takes 10 minutes to complete and helps Enova improve service where it matters most to customers.
  • Participants will not be asked for any personal account information.

Enova Power Corp. wants your feedback.

Starting this week, UtilityPULSE, a Canadian market research company specializing in the utility sector, will be reaching out to Enova Power Corp.’s (Enova Power) residential and small business customers by telephone and email to gather feedback about Enova Power’s services and to ensure the utility is meeting and exceeding customer needs and expectations.

The survey will take approximately 10 minutes to complete, and customer feedback will help Enova Power improve its services where it matters most to customers.

Customers will not be asked to reveal any information specific to their Enova Power account, such as account number, name, address, or banking information.

The surveys are expected to be completed by early December.

For more information, please visit enovapower.com/customersurvey.

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My Account - Unavailable November 14, 2025

Due to required maintenance, the My Account portal will be unavailable on Friday, November 14 beginning at 8:00 am until approximately 12:00 pm.

We appreciate your understanding and apologize for any inconvenience.
For account inquiries please call 226-896-2200.

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Customer Satisfaction Survey

Enova is currently conducting a customer satisfaction survey with the help of UtilityPULSE.  Short surveys are being conducted by phone and email, and we encourage customers to participate if they are contacted. 
Your privacy is important, and as such, individual survey responses will remain strictly anonymous.  Enova will only see the combined responses from all those who participated. 
Find out more at enovapower.com/customersurvey.

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