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Thank you for completing the Disconnection Authorization Form

Thank you for submitting the Disconnection Authorization Form. Your form has been received and we will contact you with further information.

If you have any questions, please contact us at 226-896-2200. If you completed the form for a property in Kitchener or Wilmot please email us at engclerk@enovapower.com with any additional questions you have.

If you completed the form for a property in Waterloo, Woolwich or Wellesley, please email our Operations department with any questions you may have.

Thank you,

Enova Power Corp.

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Properties in Kitchener or Wilmot
Properties in Waterloo, Wellesley, or Woolwich
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Thanksgiving Holiday Hours

Our offices will be closed on Monday, October 13, 2025 for Thanksgiving.

Regular hours resume on Tuesday, October 14 at 8:30 a.m.

Self-serve account information follows below.

Crews will be available to respond to any emergencies.

Power out? Call 226-896-2200 to report it or visit enovapower.com/outages for updates. 

Have a safe and happy holiday weekend. 

Canada Post Service Disruption


Although delivery of bills or payments could be delayed, customers continue to be responsible for keeping accounts up to date.  

For account information, to check your account balance, or to sign up for My Account, go to enovapower.com/onlinetools. 

To sign up for paperless billing go to enovapower.com/ebilling.

Usually pay by mail? Find alternative ways to make payments and avoid potential late fees.  Head to enovapower.com/waystopay to learn more.

Find your Service Area

Enter your address below to determine your service location for outage information, accessing forms and managing your account.

To better serve you, and make it easier for customers to find the information they’re looking for, we’ve introduced this helpful search tool that will allow you to find the rates, processes, and forms that apply to your account and your community. If you have additional questions regarding this, please email us at customercare@enovapower.com.