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Enova Power Corp. Disconnection Authorization Form

Please complete this form if you are the owner of the property being disconnected.

Please note that if the service address is in the City of Waterloo or the Township of Woolwich, and you plan to demolish the building, you must include a Demolition Tracking Sheet with your application form. You will require a completed copy of the City of Waterloo’s Tracking Sheet or the Township of Woolwich’s Permit before proceeding. 

*if the service address is in the City of Kitchener or the Township of Wilmot, and you plan to demolish the building, you must include a Demolition Tracking Sheet with your application form. You will require a completed copy of the City of Kitchener Tracking Form or the Township of Wilmot Tracking Form before proceeding.

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Holiday hours and closures

The holiday season is here, and Enova wishes you and your family a safe and happy holiday.

Please note the following changes to our office hours during the holiday season:

Monday, December 22 – regular office hours 8:30 am – 4:00 pm
Tuesday, December 23 – regular office hours 8:30 am – 4:00 pm
Wednesday, December 24 – open from 8:30 am – 12:00 pm
Thursday, December 25 – closed
Friday, December 26 – closed
Monday, December 29 – regular office hours 8:30 am – 4:00 pm
Tuesday, December 30 – regular office hours 8:30 am – 4:00 pm
Wednesday, December 31 – open from 8:30 am – 12:00 pm
Thursday, January 1 – closed

Regular hours resume Friday, January 2, 2026.

Looking for account information during the holidays? Log in to our My Account portal and receive 24/7 access to account info, payment details, energy consumption and more.

For information on outages and outage restoration updates, visit enovapower.com/outages.

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Enter your address below to determine your service location for outage information, accessing forms and managing your account.