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Enova Power Corp. Disconnection Authorization Form

Please complete this form if you are the owner of the property being disconnected.

Please note that if the service address is in the City of Waterloo or the Township of Woolwich, and you plan to demolish the building, you must include a Demolition Tracking Sheet with your application form. You will require a completed copy of the City of Waterloo’s Tracking Sheet or the Township of Woolwich’s Permit before proceeding. 

*if the service address is in the City of Kitchener or the Township of Wilmot, and you plan to demolish the building, you must include a Demolition Tracking Sheet with your application form. You will require a completed copy of the City of Kitchener Tracking Form or the Township of Wilmot Tracking Form before proceeding.

Thanksgiving Holiday Hours

Our offices will be closed on Monday, October 13, 2025 for Thanksgiving.

Regular hours resume on Tuesday, October 14 at 8:30 a.m.

Self-serve account information follows below.

Crews will be available to respond to any emergencies.

Power out? Call 226-896-2200 to report it or visit enovapower.com/outages for updates. 

Have a safe and happy holiday weekend. 

Canada Post Service Disruption


Although delivery of bills or payments could be delayed, customers continue to be responsible for keeping accounts up to date.  

For account information, to check your account balance, or to sign up for My Account, go to enovapower.com/onlinetools

To sign up for paperless billing go to enovapower.com/ebilling.

Usually pay by mail? Find alternative ways to make payments and avoid potential late fees.  Head to enovapower.com/waystopay to learn more.

Find your Service Area

Enter your address below to determine your service location for outage information, accessing forms and managing your account.