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New Meter Install Request Form

Please complete this form to submit your meter install request form to our engineering department. If you have any questions or require any additional information, please contact us at 226-896-2200

If you require this form in an alternate format, please call us at 226-896-1010 or email us at customercare@enovapower.com . All information submitted will be used by Enova in support of its obligations under the Electricity Act, 1998 and the Ontario Energy Board Act, 1998, applicable Ontario Energy Board Codes and Rules, associated policies, standards and procedures and its license. This information is being collected and used for billing and auditing purposes only. All submitted information will be assigned to the appropriate confidentiality level on receipt. This information will be retained by Enova and may be subject to review by the Minister of Finance and/or the Ontario Energy Board pursuant to the Ontario Energy Board Act, 1998.

Thanksgiving Holiday Hours

Our offices will be closed on Monday, October 13, 2025 for Thanksgiving.

Regular hours resume on Tuesday, October 14 at 8:30 a.m.

Self-serve account information follows below.

Crews will be available to respond to any emergencies.

Power out? Call 226-896-2200 to report it or visit enovapower.com/outages for updates. 

Have a safe and happy holiday weekend. 

Canada Post Service Disruption


Although delivery of bills or payments could be delayed, customers continue to be responsible for keeping accounts up to date.  

For account information, to check your account balance, or to sign up for My Account, go to enovapower.com/onlinetools

To sign up for paperless billing go to enovapower.com/ebilling.

Usually pay by mail? Find alternative ways to make payments and avoid potential late fees.  Head to enovapower.com/waystopay to learn more.

Find your Service Area

Enter your address below to determine your service location for outage information, accessing forms and managing your account.