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New Meter Install Request Form

Please complete this form to submit your meter install request form to our engineering department. If you have any questions or require any additional information, please contact us at 226-896-2200

If you require this form in an alternate format, please call us at 226-896-1010 or email us at customercare@enovapower.com . All information submitted will be used by Enova in support of its obligations under the Electricity Act, 1998 and the Ontario Energy Board Act, 1998, applicable Ontario Energy Board Codes and Rules, associated policies, standards and procedures and its license. This information is being collected and used for billing and auditing purposes only. All submitted information will be assigned to the appropriate confidentiality level on receipt. This information will be retained by Enova and may be subject to review by the Minister of Finance and/or the Ontario Energy Board pursuant to the Ontario Energy Board Act, 1998.

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Holiday hours and closures

The holiday season is here, and Enova wishes you and your family a safe and happy holiday.

Please note the following changes to our office hours during the holiday season:

Monday, December 22 – regular office hours 8:30 am – 4:00 pm
Tuesday, December 23 – regular office hours 8:30 am – 4:00 pm
Wednesday, December 24 – open from 8:30 am – 12:00 pm
Thursday, December 25 – closed
Friday, December 26 – closed
Monday, December 29 – regular office hours 8:30 am – 4:00 pm
Tuesday, December 30 – regular office hours 8:30 am – 4:00 pm
Wednesday, December 31 – open from 8:30 am – 12:00 pm
Thursday, January 1 – closed

Regular hours resume Friday, January 2, 2026.

Looking for account information during the holidays? Log in to our My Account portal and receive 24/7 access to account info, payment details, energy consumption and more.

For information on outages and outage restoration updates, visit enovapower.com/outages.

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