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Self-Declaration Form For Ontario Electricity Rebate on Electricity Bill

The Ontario Electricity Rebate (OER) applies to most households, farms, long-term care homes and small businesses and automatically appears on bills as a separate line item.

These customers do not need to apply for the OER. Customers who do not automatically receive the OER but who meet the eligibility criteria must apply.

Who is Eligible to Receive the OER?

Beginning July 1, 2022, the eligibility rules for the OER are changing. In addition to most households, farms, and small businesses, accounts that meet the following criteria are also eligible:

  1. Have a monthly average demand for electricity of 50 kW or less;
  2. Consume less than 250,000 kWh per year;
  3. Carry on a business that is a farming business for the purposes of the Farm Registration and Farm Organizations Funding Act, 1993;
  4. Be a long-term care home; or
  5. Be solely a multi-unit complex, meeting the following requirements:
    • The account is exceeding the demand and usage thresholds;
    • The multi-unit complex contains at least two qualifying units;
    • At least 50% of the units are qualifying units;
    • A signed declaration form is submitted.
    • Common areas in individually metered multi-unit complexes that contain at least 50 percent residential units, such as condominiums,
    • Residential mobile home parks, and
    • Retirement residences that are not long-term care homes, but do not meet eligibility criteria as a residential multi-unit complex. 

If you have a large volume farm business, licensed long-term care home or a multi-unit complex which has demand for electricity greater than 50 KW and uses more than 250,000 kWh a year and you’re already receiving the OER, you do not need to reapply.

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Important information for Time-of-Use customers

Residential and small business customers on Time-of-Use pricing were underbilled for electricity on invoices dated between May 3 and May 28. In most cases, the underbilled amount was less than $20 for residential customers and less than $50 for small business customers. 

Affected customers will see an adjustment to recover the outstanding amount on either their next bill or the bill after that, depending on your billing cycle.

We know that this billing adjustment is unexpected, and we are sorry for the inconvenience. 

If you have any questions or concerns about your bill, please contact our Customer Care team Monday through Friday, 8:30 a.m. to 4:30 p.m. at 226-896-1010.