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Pre-Authorized Equal Payment Plan Application

Pre-Authorized Equal Payment Plan Application

I/we authorize Enova Power, and the financial institution designated (or any other financial institution I/We may authorize at any time) to begin deductions for payment of all charges arising under my/our Enova Power account (s). Equal monthly payments for the budgeted amount will be debited to my/our account (s) beginning on the due date of regular billings. Enova Power will provide written notice of the amount and timing of each regular debit. Enova Power will obtain my/our authorization for any other one-time or sporadic debits. This authority is to remain in effect until Enova Power has received written notification from me/us of its change or termination. This notification must be received at least 10 business days before the next debit is scheduled at the address provided below. I/We may obtain a sample cancellation form, or more information on my/our right to cancel a PAD agreement at my/our financial institution or by visiting www.cdnpay.ca. Enova Power may not assign this authorization, whether directly or indirectly, by operation of law, change of control or otherwise, without providing at least 10 days prior written notice to me/us. I/We have certain recourse rights if any debit does not comply with this agreement. For example, I/We have the right to receive reimbursement for any PAD that is not authorized or is not consistent with this PAD agreement. To obtain a form for a Reimbursement Claim, or for more information on my/our recourse rights, I/We may contact my/our financial institution or visit www.cdnpay.ca
Type of Service(Required)
Address(Required)

Financial Information

(branch: 5 digits) – (institution: 3 digits)
Accepted file types: jpg, gif, png, pdf, Max. file size: 29 MB.

The form must be signed by the signing authority for the cheque
Clear Signature
Clear Signature
If joint account, both parties must sign

We are committed to protecting the privacy of your personal information and we have developed policies and procedures in compliance with the Personal Information Protection and Electronic Documents Act.
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My Account - Unavailable November 14, 2025

Due to required maintenance, the My Account portal will be unavailable on Friday, November 14 beginning at 8:00 am until approximately 12:00 pm.

We appreciate your understanding and apologize for any inconvenience.
For account inquiries please call 226-896-2200.

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Customer Satisfaction Survey

Enova is currently conducting a customer satisfaction survey with the help of UtilityPULSE.  Short surveys are being conducted by phone and email, and we encourage customers to participate if they are contacted. 
Your privacy is important, and as such, individual survey responses will remain strictly anonymous.  Enova will only see the combined responses from all those who participated. 
Find out more at enovapower.com/customersurvey.

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