Forms for Waterloo, Wellesley or Woolwich residents and businesses

New Account and Move Forms

• New Account Application Form
• Moving Out – No New Service Required For

Pre-Authorization Payment Plan Application Forms

• The Pre-Authorized Payment Plan Application Form
• Pre-Authorized Payment Cancellation Form
  

Equal Payment Plan Forms

• The Monthly Equal Payment Plan (No Pre-Authorized Payment) Form
• The Pre-Authorized Equal Payment Plan Application Form

Account Management Forms

• Landlord Authorization Form
• Landlord Authorization Cancellation Form
• Self-Declaration Form for Ontario Electricity Rebate on Electricity Bill
• Low-Volume Consumer Or Designated Form for Multi-Unit Residential Premises
• Security Deposit Waiver Authorization Form
• Critical Care Customer Notification Form
• EWRB Request Form
• Regulated Pricing Plan Election Form

Engineering, Service Request, and Investigation Forms

• Service Request Form
• New Account Application Form (Engineering Department)
• Approved Meter Base Plug-in Transfer Device Waiver and Release Form
• Disconnection Authorization Form
  *Please note, if the building is to be demolished and the service address is in the City of Waterloo or the Township of Woolwich please include a Demolition Tracking Sheet with the application form. The City of Waterloo’s sheet can be found here and the Township of Woolwich’s form can be accessed here. 
• Forestry Service Call Request Form
• Street Light Service Call Request Form
• Stray Voltage Investigation Request Form