New Account and Move Forms
- New Account Application Form
- Moving Out – No New Service Required Form
- Moving Within Service Territory Form
Please note: it is the account holder’s responsibility to contact Enova prior to the lease end date or the legal closing date.
Pre-Authorization Payment Plan Application Forms
Equal Payment Plan Forms
- The Monthly Equal Payment Plan (No Pre-Authorized Payment) Form
- The Pre-Authorized Equal Payment Plan Application Form
Account Management Forms
- Landlord Authorization Form
- Landlord Authorization Cancellation Form
- Self-Declaration Form for Ontario Electricity Rebate on Electricity Bill
- Low-Volume Consumer Or Designated Form for Multi-Unit Residential Premises
- Security Deposit Waiver Authorization Form
- Critical Care Customer Notification Form
- EWRB Request Form
- Regulated Pricing Plan Election Form
Engineering Forms
- Service Request Form
- New Meter Install Request Form
- Approved Meter Base Plug-in Transfer Device Waiver and Release Form
- Disconnection Authorization Form
* Please note that if the service address is in the City of Waterloo or the Township of Woolwich, and you plan to demolish the building, you must include a Demolition Tracking Sheet with your application form. You will require a completed copy of the City of Waterloo’s Tracking Sheet or the Township of Woolwich’s Permit before proceeding.
Operations Forms
- Forestry Service Call Request Form
- Street Light Service Call Request Form
- Stray Voltage Investigation Request Form
PDF versions of all online forms are available by request.