New Account and Move Forms
Pre-Authorization Payment Plan Application Forms
Equal Payment Plan Forms
- The Monthly Equal Payment Plan (No Pre-Authorized Payment) Form
- The Pre-Authorized Equal Payment Plan Application Form
Account Management Forms
- Landlord Authorization Form
- Landlord Authorization Cancellation Form
- Self-Declaration Form for Ontario Electricity Rebate on Electricity Bill
- Low-Volume Consumer Or Designated Form for Multi-Unit Residential Premises
- Security Deposit Waiver Authorization Form
- Critical Care Customer Notification Form
- EWRB Request Form
- Regulated Pricing Plan Election Form
Engineering, Service Request, and Investigation Forms
- Service Request Form
- New Account Application Form (Engineering Department)
- Approved Meter Base Plug-in Transfer Device Waiver and Release Form
- Disconnection Authorization Form
*Please note, if the building is to be demolished and the service address is in the City of Waterloo or the Township of Woolwich please include a Demolition Tracking Sheet with the application form. The City of Waterloo’s sheet can be found here and the Township of Woolwich’s form can be accessed here. - Forestry Service Call Request Form
- Street Light Service Call Request Form
- Stray Voltage Investigation Request Form
PDF versions of all online forms are available by request.