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Email Disclaimer

Any email message and attached files received from Enova Power Corp. (Enova) may contain information that is confidential and was intended only for the sole use of the recipient(s) named in the email.

Any other distribution, reproduction, disclosure, or other dissemination by persons other than the designated recipient(s) is prohibited. 

If you have received this email in error, please notify the sender by telephone or by return email immediately and delete the transmission received by you. This statement applies to the initial Enova email, as well as all copies (including replies and forwards) of the initial email.

Thank you for your cooperation, if you have questions or concerns about our Privacy Policy, you may contact our Privacy Officer directly or view our Privacy Policy Statement.

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Important information for Time-of-Use customers

Residential and small business customers on Time-of-Use pricing were underbilled for electricity on invoices dated between May 3 and May 28. In most cases, the underbilled amount was less than $20 for residential customers and less than $50 for small business customers. 

Affected customers will see an adjustment to recover the outstanding amount on either their next bill or the bill after that, depending on your billing cycle.

We know that this billing adjustment is unexpected, and we are sorry for the inconvenience. 

If you have any questions or concerns about your bill, please contact our Customer Care team Monday through Friday, 8:30 a.m. to 4:30 p.m. at 226-896-1010.