Every Electricity Distribution Company in Ontario must have a Conditions of Service document. The purpose of this document is to provide information on the types and level of service available to customers.
Please select the Conditions of Service you are looking for from the options below:
(If you live in Kitchener or Wilmot)
(If you live in Waterloo, Woolwich or Wellesley)
Online:
enovapower.com/contactus
Phone:
226-896-2200
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Enter your address below to determine your service location for outage information, accessing forms and managing your account.
To better serve you, and make it easier for customers to find the information they’re looking for, we’ve introduced this helpful search tool that will allow you to find the rates, processes, and forms that apply to your account and your community. If you have additional questions regarding this, please email us at customercare@enovapower.com.
