The Working Centre employees huddle together to cheer

Help brighten the holidays for people who need it the most. Switch to eBilling today!

Making a simple change and switching to eBilling can have a major impact on people in our community. When you switch to eBilling this fall, we'll donate $5 to The Working Centre on your behalf. As food, medical, and housing costs continue to rise across our service territory, more people are looking for support. Through The Working Centre, you can help make a difference in the lives of our community's most vulnerable people. All you need to do is register for eBilling and we'll do the rest.

Switch to eBilling by December 31 and we’ll donate $5 to The Working Centre on your behalf.

Learn more about Enova’s eBilling campaign by selecting from one of the options below.

How do I switch to eBilling to support The Working Centre?

Who am I supporting by making the switch?

What are the benefits of eBilling?

How do I register for eBilling?

Registering for eBilling is quick and simple. Follow the instructions below and make the switch today in support of The Working Centre.

eBilling information for customers in Waterloo, Woolwich, or Wellesley.

  1. Login or Register for My Account. Please note, you must be a My Account user to switch to eBilling.
  2. Select “Profile” from the Menu Bar.
  3. Under “eBilling Opt-in” select “Yes, I want Paperless.

eBilling information for customers in Kitchener or Wilmot

  1. Login or Register for please My Account, please note, you must be a My Account user to switch to eBilling.
  2. Select “Profile” from the Menu Bar.
  3. Under “eBilling Opt-in” select “Yes, I want Paperless.”

Who am I supporting by switching to eBilling?

workingcentrelogo

The Working Centre is an integral part of the social service landscape in Kitchener-Waterloo. The organization’s integrated projects create access to tools for those without work, those without housing and the area’s most vulnerable.

Projects include:

  • Supportive housing and emergency shelters at multiple locations in Kitchener-Waterloo.
  • Employment and financial support through counselling and financial education.
  • Community tools, including the Fresh Ground Café, Queen Street Commons Café, and Recycle Centres.
  • St John’s Kitchen and Outreach, which includes daily meals, outreach programs and daily drop-in support programs.

Why should I switch to eBilling?

By switching to eBilling, you will not only help our most vulnerable populations through a donation to The Working Group,, but you’ll also enjoy the many benefits of paperless billing, including:

  • Postal Disruptions or delays won’t slow you down: No matter what is happening with postal service, eBilling helps you stay on top of your Enova bills. With eBilling, you will receive an email notification that your bill is ready, including all of the important details you need, such as the amount and due date.
  • Going Green: The leaves may be falling, and those branches might be covered in frost, but trees are beautiful and beneficial all year round. So, why not do your part to reduce paper use? By switching to eBilling, you’ll help eliminate paper waste and save trees one bill at a time. Not only are you making a green choice, but you’ll also love the extra counter space you create by reducing clutter.
  • Manage your account: With eBilling and My Account, everything you need to manage your account is right at your fingertips. Your account details and bill information are available right in your email inbox. Take some of the stress out of your holiday season and sign up today.
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Customer Satisfaction Survey

Enova is currently conducting a customer satisfaction survey with the help of UtilityPULSE.  Short surveys are being conducted by phone and email, and we encourage customers to participate if they are contacted. 
Your privacy is important, and as such, individual survey responses will remain strictly anonymous.  Enova will only see the combined responses from all those who participated. 
Find out more at enovapower.com/customersurvey.

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