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Forms for Waterloo, Wellesley or Woolwich residents and businesses

New Account and Move Forms

Please note: it is the account holder’s responsibility to contact Enova prior to the lease end date or the legal closing date.

Pre-Authorization Payment Plan Application Forms

Equal Payment Plan Forms

Account Management Forms

Engineering Forms

Operations Forms

PDF versions of all online forms are available by request.

Thanksgiving Holiday Hours

Our offices will be closed on Monday, October 13, 2025 for Thanksgiving.

Regular hours resume on Tuesday, October 14 at 8:30 a.m.

Self-serve account information follows below.

Crews will be available to respond to any emergencies.

Power out? Call 226-896-2200 to report it or visit enovapower.com/outages for updates. 

Have a safe and happy holiday weekend. 

Canada Post Service Disruption


Although delivery of bills or payments could be delayed, customers continue to be responsible for keeping accounts up to date.  

For account information, to check your account balance, or to sign up for My Account, go to enovapower.com/onlinetools

To sign up for paperless billing go to enovapower.com/ebilling.

Usually pay by mail? Find alternative ways to make payments and avoid potential late fees.  Head to enovapower.com/waystopay to learn more.

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Enter your address below to determine your service location for outage information, accessing forms and managing your account.