Forms for Waterloo, Wellesley or Woolwich residents and businesses

New Account and Move Forms

• New Account Application Form
• Moving Out – No New Service Required Form
• Moving Within Service Territory Form

Please note: it is the account holder’s responsibility to contact Enova prior to the lease end date or the legal closing date.

Pre-Authorization Payment Plan Application Forms

• The Pre-Authorized Payment Plan Application Form
• Pre-Authorized Payment Cancellation Form
  

Equal Payment Plan Forms

• The Monthly Equal Payment Plan (No Pre-Authorized Payment) Form
• The Pre-Authorized Equal Payment Plan Application Form

Account Management Forms

• Landlord Authorization Form
• Landlord Authorization Cancellation Form
• Self-Declaration Form for Ontario Electricity Rebate on Electricity Bill
• Low-Volume Consumer Or Designated Form for Multi-Unit Residential Premises
• Security Deposit Waiver Authorization Form
• Critical Care Customer Notification Form
• EWRB Request Form
• Regulated Pricing Plan Election Form

Engineering Forms

• Service Request Form
• New Meter Install Request Form
• Approved Meter Base Plug-in Transfer Device Waiver and Release Form
• Disconnection Authorization Form
  * Please note that if the service address is in the City of Waterloo or the Township of Woolwich, and you plan to demolish the building, you must include a Demolition Tracking Sheet with your application form. You will require a completed copy of the City of Waterloo’s Tracking Sheet or the Township of Woolwich’s Permit before proceeding.

Operations Forms

• Forestry Service Call Request Form
• Street Light Service Call Request Form
• Stray Voltage Investigation Request Form