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My Account

We want to make it as easy as possible for you to manage your account and find the information that is most important to you. Our experienced team can answer any questions you have.

Please select the type of information you’re looking to find from the list below so we can point you in the right direction.

If you have questions at any time, please call us at 226-896-1010 or complete our online Customer Care Contact Form.

Looking to log in to the customer portal?

Start/Stop My Account

Electricity Rates

Ways to Pay and Financial Assistance Programs

Online Account Management

Large Business Customer Resources

Find your Service Area

Enter your address below to determine your service location for outage information, accessing forms and managing your account.

Thanksgiving Holiday Hours

Our offices will be closed on Monday, October 13, 2025 for Thanksgiving.

Regular hours resume on Tuesday, October 14 at 8:30 a.m.

Self-serve account information follows below.

Crews will be available to respond to any emergencies.

Power out? Call 226-896-2200 to report it or visit enovapower.com/outages for updates. 

Have a safe and happy holiday weekend. 

Canada Post Service Disruption


Although delivery of bills or payments could be delayed, customers continue to be responsible for keeping accounts up to date.  

For account information, to check your account balance, or to sign up for My Account, go to enovapower.com/onlinetools

To sign up for paperless billing go to enovapower.com/ebilling.

Usually pay by mail? Find alternative ways to make payments and avoid potential late fees.  Head to enovapower.com/waystopay to learn more.