Enova is driven to explore new ideas and foster innovation.

Innovation was a key component of the business strategies for both legacy utilities, and it will continue to be at the forefront for Enova moving forward. To help prepare the utility for the future, Enova has a newly formed Innovation and Business Transformation department, which will work to improve the customer experience and enhance efficiencies across the business in operations and maintenance while also supporting the need for electrification as Waterloo Region continues to grow.

For Enova, innovation is not just something happening in the future, as the utility has several highly successful innovative projects that began before the merger announcement and are continuing to help shape the future of electricity and reliability in Ontario.

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Fault Location, Isolation and Service Restoration Project (FLISR)

FLISR allows SCADA-controllable devices to automatically activate when a fault is detected. This activation automatically reroutes power to restore as many customers as quickly as possible after an outage. Later this year, the system will also monitor the network for sudden loss of voltage and attempt to isolate the cause and reroute power to as many customers affected as possible.

For more information on FLISR and its impact on reducing outage minutes across Enova’s service territory, visit