Key Account Management


Connecting with our large customers

As community partners, we’re here to support our large and medium-sized business customers in achieving their energy goals, from benchmarking to fleet electrification and finding real-world solutions in an ever-changing energy landscape.

Enova’s Key Accounts team are the energy experts our customers can turn to for information. Consistent conversations through phone, email and in-person meetings helped Enova gain the trust of our largest customers.


customer interactions.

Our team met face-to-face with customers at their offices and building sites. We completed facility assessments and energy usage reviews to offer educated advice on managing energy consumption and improving processes.


site visits.

We hosted three free webinars and one in-person breakfast event, Webinar topics included an in-depth look at sub-metering, fleet decarbonization, and the Save on Energy Retrofit program.


customers attended at least one of our four events.

Our team worked closely with customers throughout the year, providing personalized, hands-on support for energy efficiency projects and energy management to facility and process electrification and distributed energy resources. We also hosted in-person events and webinars to educate large customers on important electrification challenges and issues faced by larger consumers across the region.


Enova Power Corp.’s President and CEO Greig Cameron addresses customers at our large customer breakfast event introducing Enova and discussing the energy transition.

Fault Location, Isolation and Service Restoration Project (FLISR)

FLISR allows SCADA-controllable devices to automatically activate when a fault is detected. This activation automatically reroutes power to restore as many customers as quickly as possible after an outage. Later this year, the system will also monitor the network for sudden loss of voltage and attempt to isolate the cause and reroute power to as many customers affected as possible.

For more information on FLISR and its impact on reducing outage minutes across Enova’s service territory, visit enovapower.com/innovation.