We are on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee Peoples. We recognize our responsibility to serve as stewards for the land and honour the original caretakers who came before us. Our community is enriched by the enduring knowledge and deep-rooted traditions of the diverse First Nations, Metis and Inuit in these parts of our region today.
We are pleased to share with you Enova Power Corp.’s (Enova’s) 2024 Annual Report. This report reflects the incredible work of Enova employees who made significant progress with our post-merger integration work while prioritizing the delivery of exceptional service to our customers and communities.
We continue to make strong, steady progress towards achieving the goals laid out in our 2024-2028 Strategic Plan. Our strategic plan pillars of Post-Merger Integration, Growth and Innovation, Empowering Communities, and Grid Resilience ensure we remain focused on the priorities that will continue to drive what’s next in energy and sustainability for our communities and beyond, while remaining nimble in the face of a constantly changing sector.
Over the past few years, Ontario’s electricity sector has undergone significant changes, and customer expectations have continued to grow. Enova has stayed focused in creating long-term value by modernizing infrastructure, enhancing reliability, and investing in smart grid technologies. We are driving sustainable growth while ensuring resilience and continued value for customers and stakeholders by integrating clean energy, preparing for industry disruptions, and adapting to regulatory shifts.
The foundation of Enova’s success depends on successful integration. By aligning our people, processes and systems, we will achieve the synergies needed to drive shareholder value while ensuring Enova is well-positioned to support our customers as they focus on achieving their own goals and meeting their needs.
In 2024, Enova prioritized the harmonization of key processes and the integration of critical systems to ensure that our employees operate within a unified framework – leveraging the same tools, processes, and measures of success.
Our employees remain strongly committed to our mission and purpose and we are pleased to report that in 2024, the post-merger integration program reached 47% completion, delivering gross synergies of $2.2 million. The program remains on track to be substantially completed at the end of 2025.
Our sector continues to evolve, both from an industry and a customer perspective, and this evolution underpins the need for innovation and new ways of doing business. Balancing the need for reliability while preparing to meet future needs require strategic thinking and a new perspective while ensuring that electricity costs remain affordable. In 2024, we partnered with GRIDS2, a Canadian cleantech startup company, on two key projects: Our Distribution System Operator (DSO) study and lab demonstration site at our Victoria Street office, and an AI-based load forecasting project. These two projects allow us to pilot new technologies before making any full-scale investment. In both cases, we were able to use real data to measure results and were pleased to see that both projects show promise. Enova will continue to investigate, analyze, and develop capabilities towards becoming a Distribution System Operator.
Our community is made up of a wide range of stakeholders, with our employees at its core. To that end we prioritize investing in the health, safety and wellbeing of our team. In 2024, our Mental Health and Wellness Committee played a key role in fostering a supportive and inclusive workplace culture. Through a variety of initiatives including wellness events, awareness campaigns, and regular communication, the committee helped create an environment where employees feel valued, supported, and empowered to thrive.
We continued to prioritize Diversity, Equity and Inclusion and in 2024 signed the Electricity Human Resources Canada Leadership Accord to affirm our commitment to moving forward with our efforts to build and maintain a diverse workforce with a wide variety of voices. While approximately 50% of our board and senior leadership team identify as female, we recognized that there is still work to be done across the organization to have a company that reflects our community.
At Enova Power, our purpose is clear – to energize and empower our communities. We are committed to helping our customers achieve their decarbonization goals by building a smarter, more resilient grid that supports the growing demand of electrification – from electric vehicles to heat pumps. But our work goes beyond the grid – we’re empowering our communities and customers to actively participate in the energy transition through educational programs and community engagement. Together with our partners, we are driving meaningful change and shaping a more sustainable energy future for all.
Ensuring a reliable power distribution network remains a top priority for Enova. In 2024, Enova invested over $80 million to design, build, operate, and maintain the distribution system. This investment increased system capacity, improved system reliability, protected the business from cyber threats, and replaced and upgraded aging infrastructure – strengthening the overall resilience of the electrical grid.
Our investment in distribution automation and timely response to potential issues and outages has resulted in continued high system resiliency and reliability performance. In 2024, our distribution system was available for 99.99% of the time and our system reliability saw a typical customer experiencing an average of one outage lasting 59 minutes. These results demonstrate our continued commitment to delivering safe, reliable power to our customers with minimal disruption – achieving some of the best performance levels in Ontario.
2024 marked the second full year of Enova operating as a single company following our merger. Over the past year, we continued the work of integrating operations from both legacy organizations while supporting a growing customer base. This included capital investments in new distribution infrastructure and the continued maintenance of our existing assets.
For the year ending December 31, 2024, Enova reported net income of $14.9 million – 9.5% or $1.5 million below our budgeted target. While this result reflects a shortfall, it is important to note that, when adjusted for one-time retroactive wage payments made during the year, our financial performance was in line with our targets. This demonstrates the underlying strength and resilience of our business and reaffirms our solid financial position.
As we look ahead and navigate 2025, we remain focused on operational integration, financial discipline, and long-term value creation for our employees, customers, communities, and shareholders.
Sandra MacGillivray
Chair
Enova Power Corp.
Greig Cameron
President and CEO
Enova Power Corp.
Enova Energy Corporation is an energy company with assets in municipal electricity distribution, electricity services, and renewable energy. Owned by the City of Kitchener, the City of Waterloo, the Township of Woolwich, the Township of Wilmot, and the Township of Wellesley, the company is focused on delivering what is next in energy and sustainability for our communities and beyond..
Enova Power Corp. (Enova) is a regulated electricity distribution company and a wholly-owned subsidiary of Enova Energy Corporation, created by the merger of Kitchener-Wilmot Hydro and Waterloo North Hydro. Enova is the trusted energy provider, dedicated to delivering safe and reliable energy solutions that power our communities forward. Serving more than 164,000 residential and business customers in the City of Kitchener, City of Waterloo, Township of Woolwich, Township of Wilmot, and Township of Wellesley, Enova will drive what’s next in energy and sustainability for our communities and beyond.
Alliance Metering Solutions (AMS) is a wholly-owned subsidiary of Enova Energy Corporation. Alliance Metering Solutions provides a utility-level Sub-Metering experience that values customer service and billing accuracy. AMS draws upon more than 110 years of experience and tradition, bringing the same quality of service and reliability that customers have come to expect.
It provides sub-metering and billing services for electric, water, thermal, and gas utilities for multi-unit complexes including residential and small businesses. In addition, AMS provides electric vehicle (EV) chargers and EV energy management systems for residential and multi-residential applications. AMS draws upon 110 years of experience and tradition, bringing the same quality of service, accuracy, and reliability that customers have come to expect.
Learn more at alliancemetering.com.
Enova Energy Services (Enova Energy - formerly Kitchener Energy Services Inc.) provides streetlight maintenance services to the City of Kitchener and the Township of Wilmot. Enova Energy Services, wholly owned by Enova Energy Corporation, is also positioned to provide future energy services to our customers and shareholders.
Grand River Energy (GRE) offers cutting-edge, environmentally friendly energy solutions that enable businesses, public organizations, and communities to embrace low-carbon alternatives. As an energy transition project developer and owner, they are driven by a vision of a brighter, more sustainable tomorrow, and we understand the urgency of reducing our collective carbon footprint.
Learn more at grandriverenergy.com.
Eyedro Green Solutions Inc. (Eyedro) is a software and electronics design company making electricity usage easy to understand. Eyedro software is an easy-to-install, scalable electricity monitor for your home and business. Enova Energy Corporation owns 30.7% of Eyedro.
Learn more at eyedro.com.
Enova Power Corp. is a wholly-owned subsidiary of Enova Energy Corporation. Enova Energy Corporation is an energy company with assets in municipal electricity distribution, electricity services, and renewable energy. Owned by the City of Kitchener, the City of Waterloo, the Township of Woolwich, the Township of Wilmot, and the Township of Wellesley, the company is focused on delivering what is next in energy and sustainability for our communities and beyond.
Enova is here to energize and empower our communities.
We are the backbone of our communities. That’s why we work around the clock to ensure our customers have the power they can rely on. What we do matters to the people and businesses in our communities, and we have the proven responsiveness and experience to support our customers and keep them safe.
To drive what’s next in energy and sustainability for our communities and beyond.
Safety and well-being above all: The health, safety and wellness of our people and communities will always come first.
Everyone has a voice: Collaboration and growth only happen when we truly listen to each other and our communities.
Transparency: Trust and respect are earned. That’s why we do what we say and are honest with ourselves and the public.
Driven to explore new ideas: We look for new ways to solve tough problems to help us innovate for our customers today and for the future of energy.
Inclusive and empowered: We make space for people to be who they are so they can lead with confidence.
total assets
total energy delivered in 2024
total service territory
cost per customer*
*Source: 2023 Ontario Electricity Board Scorecard
transformer stations
distribution stations
transformers
poles
total length of overhead wire and underground cable in our service territory*
*That’s enough wire to cross the Atlantic Ocean from Newfoundland to England.
fleet
53 heavy vehicles, 35 pickups, 44 passenger vehicles (including five EVs), 44 trailers and 16 pieces of equipment
To drive what’s next in energy and sustainability for our communities and beyond.
Enova’s strategic plan 2024-2028
1.1 Build new values-based culture
1.2 Integrate IT & OT systems
1.3 Integrate & optimize business processes
1.4 Achieve synergies target
2.1 Identify new business opportunities
2.2 Develop Distribution System Operator capabilities
2.3 Explore opportunities for operational efficiencies
2.4 Develop financing model
2.5 Enhance the customer experience using technology
3.1 Promote & maintain Health, Safety & Well-being
3.2 Develop Environment, Social and Governance targets including Diversity, Equity and Inclusion
3.3 Deliver excellent customer service
3.4 Create a ‘One Stop Energy Shop’ business model
3.5 Develop and implement strategy to increase the visibility and profile of Enova
3.6 Recruit & retain top talent
3.7 Collaborate with external partners & community – be the ‘Barn Raiser’ for energy in the Region
4.1 Plan for electrification
4.2 Continue to implement grid modernization initiatives
4.3 Optimize & proactively replace end of life assets
4.4 Promote conservation & energy efficiency programs
4.5 Protect the business
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
Two years after forming, Enova has made significant progress in integration.
The dedicated work of our Integration Management Office and dedicated employees have yielded valuable synergies and harmonized operations that position Enova for an exciting future.
We completed 47% of our integration work in our first two years of operation and generated a remarkable $4.0 million in gross savings. On its own this is a fantastic achievement but it is even more so when you consider that this work happened on top of the regular day-to-day work needed keep the lights on and serve our customers. We are reinvesting the savings in our operations, ensuring we’re building an electricity grid that can support the needs of a growing, evolving business community and an unprecedented demand for electrification.
We released Enova’s first Conditions of Service, which outlines our operating practices and connection policies and the types and levels of service we offer our customers, making it easier for customers to understand how we do business.
Operationally, we merged our separate Supervisory Control and Data Acquisition and Enterprise (SCADA) systems, leading to better outage prevention and response and improving communication between our control rooms.
We on track to harmonize our Employee Resource Planning system, improving data security, visibility between departments, and productivity while creating significant efficiencies and cost savings.
Employees drive our integration work, and employee relations were a key focus in 2024. We successfully negotiated two union agreements, thoughtfully balancing the needs of our employees with our service commitments. We reached amicable agreements without any service disruptions or labour stoppages.
As a company, we continued building our value-based culture with peer recognition campaigns, regular all-staff meetings, employee surveys and leadership seminars. As our organization grows, we’re doing our best to ensure that we can attract and retain the best and brightest staff members in the region to help us steer Enova to our vision: To drive what’s next in energy and sustainability for our communities and beyond.
47%
An impressive 47% of integration work was completed by the end of 2024. We’ll reach 50% in early 2025.
$4.0M
Harmonization and integration includes finding efficiencies and identifying best practices across our systems, processes, programs, and policies. Ongoing work has saved us $4.0 million. That’s money we are investing in strengthening our business and preparing for tomorrow’s energy challenges.
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
Reliability means more than keeping the lights on for our residential and business customers. It also means planning for the future and modernizing our electricity grid to meet the demands of electrification and the needs of one of the fastest-growing communities in Canada.
We invested $53 million in capital projects in 2024. This investment replaced end-of-life equipment and added new technology to improve reliability. We also made significant upgrades to our No. 5 Transformer Station to expand capacity in the east side of Kitchener. The hard work of our Engineering and Distribution crews helped decrease momentary outages by 7%. At the same time, we saw an additional 24 MW in peak demand, reaching a system peak of 660 MW on June 19, 2024.
Proactive replacement of end-of-life assets and investments in automation and new technologies helped improve grid resiliency and ensure we’re prepared to welcome an influx of large customers and new business opportunities. We maintain more than 200 smart switching devices in our system, and our Fault Location, Isolation, and Service Restoration technology continued to improve our average restoration time.
Diligent vegetation management and tree trimming helps ensure a healthy tree canopy without compromising reliability or safety by keeping branches and foliage away from powerlines and electrical equipment, limiting accidental tree contacts.
59 minutes
The average power interruption lasted 59 minutes for Enova customers in 2024.
17%
Enova customers experienced 17% fewer power interruptions in 2024.
1,085
Our communities are growing rapidly, and we’re prepared to meet the challenges of an expanding electricity grid and customer base.
700
We designed and constructed projects to install over 700 poles and approximately 45 km of cables and conductors across our service territory as part of our ongoing efforts to modernize, rebuild, and construct new distribution plant to support the electricity grid.
such as motor vehicle accidents
Includes human element, environment and unknown causes.
includes lightning and high winds
such as motor vehicle accidents
Includes human element, environment and unknown causes.
includes lightning and high winds
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
We’re prepared to meet the combined challenges of powering a growing region in an ever-changing energy landscape. We’re positioning ourselves as leaders in new technologies and exploring new ways of doing things. We’re embracing grid modernization, technological development and local partnerships to develop what’s next in support of our business and residential customers.
6
Installed six Fractal-managed EV chargers for fleet vehicles at our Country Squire office. FractalEV is a Waterloo-based start-up focused on fleet electrification and networked chargers, providing another example of our commitment to community partnership and innovation.
227
Enova’s 227 smart switching devices help reduce the frequency and severity of power interruptions while making our system more efficient and easier to manage.
To meet growing demand for electricity due to electrification and the increased penetration of Distributed Energy Resources (DERs), in 2024, we partnered with GridS2 to conduct a Distribution System Operator (DSO) study and pilot a demonstration lab. The goal of the study was to quantify the benefits of forming a DSO by evaluating the impact to customer electricity costs, the additional revenue stream to DER owners, and operational and financial benefits for Enova.
We also implemented a lab-based demonstration at our Victoria Street office showcasing the operations of a real-time DSO, including accepting bids from market participants and optimal scheduling of DER assets while ensuring grid reliability. The case study was presented at the Electricity Distributors Association 2024 EDIST Conference and the lab-based demonstration has been operational since mid-2024 with the final report to be completed in 2025.
In 2024, we again partnered with GridS2 to submit a funding application to operate a distribution-level electricity market using AI-based load forecasting and network-constrained optimization. The due diligence stage has been executed and a final decision on funding is expected in Q2 2025.
We were steadfast and focused on finding efficiencies and new technologies to grow beyond the traditional delivery-based electricity utility model. Our 2024 successes are paving the way for new and exciting projects to meet the needs of our growing region and take advantage of the rapidly evolving technology.
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
Customer satisfaction is at the core of everything we do. We provide exceptional customer care and create a positive customer experience at every opportunity.
73,588
The number of eBilling customers grew by a whopping 20% in 2024, driven by two charity eBilling campaigns and a postal disruption in late 2024. Thanks to the customers who registered for eBilling during our charity campaigns, we were able to donate $16,250 in support of the Humane Society of Kitchener Waterloo & Stratford Perth, The Food Bank of Waterloo Region, and oneROOF Youth Services.
82,522
Phone calls to our offices decreased for the second consecutive year as customers turned to Enova’s more convenient, customer-friendly account management tools for most of their account management . This decrease allowed our customer care agents to take more time with customers with more intensive, in-depth enquiries without affecting our percentage of calls answered within 30 seconds or less, which at 75% remains well above the OEB standard of 65%. Our customer-friendly online forms cut customer emails by 10% as customers could find the information they were looking for without instruction or support from our Customer Care team.
1,974,167
Our billing team issued almost two million bills in 2024 with an impressive accuracy rate of 99.97%.
We know our customers are busy, so we have a suite of online tools available to make it convenient for our customers to manage their accounts online without the need to contact our customer care team.
Close to 122,000 customers have discovered the ease of managing their accounts through My Account, which provides them with 24/7 access to their Enova accounts including consumption data, payments, and current and past bills.
More than 23,000 customers used our online forms to update their accounts.
eBilling sign-ups increased by an astounding 20% in 2024, fueled in part by two eBilling campaigns and a month-long Canada Post service disruption in November and December. The influx of customer sign-ups will result in an additional $184,000 in annual savings moving forward thanks to reduced printing and postage expenses.
The Canada Post service disruption caused some concern for customers, and calls to our call centre exploded in December, with our call centre fielding 6,000 calls above average in that month alone. Despite the increase, our team handled the calls with their customary professionalism and skill, exceeding the Ontario Energy Board’s Service Quality Indicator for calls answered within 30 seconds by 10%.
Our industry-leading Customer Care and Billing team continues to set the standard for excellence and issued 1.97 million bills with an exceptional billing accuracy rate of 99.97%. This level of precision and efficiency underscore their unwavering commitment to quality, and we congratulate them on this outstanding achievement.
We are committed to enhancing the customer experience through technology and continue to explore tools to make it easier for customers to connect with us.
121,728
Registration for My Account, our online portal, jumped by 18% in 2024 as customers looked for ways to stay on top of their account and manage their energy consumption.
23,679
Our team processed more than 23,000 web forms in 2024, an increase of more than 38% as customers took advantage of our easy-to-use online tools to manage their accounts quickly and efficiently.
1,003,621
More than 1 million page views on Enova’s website. Our website is our customers’ trusted source for information, and our self-service tools, forms, and customer portals make it easy for customers to find the information they need.
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
Health, safety, and well-being is both a strategic priority for Enova and one of our core values. The health, safety and wellness of our people and communities will always come first. From equipment and tools to education and outreach, safety is one of our top priorities.
Our School Safety Program continued to educate, inspire, and entertain in 2024. Enova retirees and volunteers completed 80 interactive and engaging presentations at schools across our service territory, reaching more than 3,800 students. The presentations, geared towards grade 5 students, cover topics including home electrical safety, outdoor electrical safety, and case studies to help educate our youth about the dangers of electrical hazards.
Education efforts don’t stop with primary school. We offered safety awareness training to first responders, Kitchener Fire Services, the City of Kitchener’s operations staff, and Waterloo Rural Women’s Farm Safety Day. We’re committed to protecting everyone in our service territory and beyond from electrical hazards through training, education, and awareness. We’re an industry leader in safety education and training, sponsoring Workplace Safety & Prevention Services’ Southwestern Regional Partners in Prevention Conference.
Educating the population we serve is only one part of our safety program. All employees receive comprehensive safety training as part of their orientation. Employees also receive First Aid training and Mental Health First Aid training on a recurring basis. Outside staff are kept up-to-date on safety standards, incidents, and hazards through monthly trades safety meetings.
Employee well-being is just as important to us as physical safety. When our employees are struggling mentally or emotionally, the potential for accidents increases. Our Wellness Committee offers an industry-leading wellness program that in 2024 included morning yoga, massages in partnership with Conestoga College’s Massage Therapy program, a push-up challenge, and lunch time karate classes. The committee also ran two themed weeks, a Mental Health and Wellness Week, and a Fall Wellness Reset. We encourage physical activity away from the office through our Health and Fitness Grant, and our employee-led Ergonomic Committee conducts assessments at employee work stations to ensure employees have the equipment they need to complete their work safely and help prevent injuries and chronic ailments.
Enova also supports the Movember movement, and Bell Let’s Talk Day.
3,828
More than 3,800 students took part in School Safety Presentations. A rotating group of Enova employees and retirees completed presentations at more than 50 schools across the Waterloo region.
52
More than 50 employees took charge of their health and wellness through 1-1 sessions with a wellness consultant. The participants included a combination of inside and outside staff across all departments.
26,410
More than 26,000 locates were completed across Enova’s service territory. Educating customers on the importance of arranging for underground cable locates has been a long-standing focus of our safety education efforts.
65
For the past seven years, the Elementary School Safety Poster Contest encouraged students in grades 1-6 to share their knowledge of electrical safety by drawing a poster depicting safety messaging. An impressive 480 students participated over the Contest’s seven years in operation.
In 2024, Enova revamped the annual campaign to encourage more participants and skill sets. The freshly rebranded School Safety Art Contest challenged students to create a safety-related message using the medium of their choice.
The students did not disappoint. We received a variety of creative masterpieces, including original rap songs, poems, short stories, short videos, posters, and animations. Winners were selected by online vote based on age group and medium. The winning entries were shared on social media, Enova’s website, ad campaigns, and in Enova’s safety presentations.
Winning students received gift cards, an Enova prize pack, and recognition from their classmates during in-school award ceremonies.
Artwork by Elementary School Electrical Safety Art Contest winners: (from left) Carson, Eliza, Kiara, Aaron, and Kaliya, Natalie, and Yeshayah.
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
Cyber-threats are evolving and becoming more invasive and sophisticated. Protecting customer data and our electrical system is a foremost priority.
Protecting customer data and the security of our network and system assets is an around-the-clock job requiring continuous evolution and improvement. Our Information Technology team is vigilant, and their focus on security resulted in a 99.7% system reliability in 2024, meaning the critical information systems essential to how we do business and support our customers were unaffected by system attacks.
The fast thinking of our Information Technology team and the resiliency and security of the systems we have in place were evident during the Crowdstrike outage. Facing a global IT outage that impacted everything from email to airplanes, we successfully brought impacted systems online within a day, minimizing customer inconvenience and frustration.
1.2M
Enova defended its IT infrastructure from 1.2M attempted cyber attacks last year. The majority of these were through email phishing attempts. Educating our staff on identifying and adequately handling phishing attempts is a primary focus of our cyber security training program. Our systems successfully thwarted a shocking number of threats thanks to the diligence of our Information Technology team and our employees, who are alert to these potential threats.
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
In 2024, we completed a Public Awareness of Electrical Safety Survey. This survey helps us understand how much our customers know about electrical safety hazards, and the results of these surveys can lead to vital changes in how we work to keep our communities safe from electrical hazards. Enova was pleased that its Electrical Safety Index score improved by 2% from the average of previous surveys conducted in 2021.
+2% improvement from the average of previous surveys conducted in 2021.
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
According to Waterloo EDC,* our region is home to North America’s fastest-growing millennial population. Our Strategic Goal of recruiting and retaining top talent positions us as an employer of choice for the best and brightest minds in the region and across our industry.
$11,000
Enova provides scholarships, equipment, and expertise to post-secondary education institutions in our service territory. Our support includes $5,000 to provide four scholarships to students in Conestoga College’s Powerline Technician Program and a $6,000 scholarship for a student in The University of Waterloo’s Electrical Engineering Program.
95%
Enova maintained a 95% retention rate for its employees. Keeping trusted employees is vitally important. The knowledge and expertise of long-serving employees is key to solving tough challenges and helps train the next generation of Enova employees. We encourage employee growth through training and development opportunities, offer comprehensive benefits packages, and consistently monitor employee satisfaction to refine and improve our People and Culture policies. Our industry-leading health and wellness programs improve employee morale and helps maintain a positive and harmonious corporate culture.
Our success depends on our people, and we’re always seeking the best. Our comprehensive recruitment efforts span middle, secondary and post-secondary schools, where we showcase career opportunities through presentations, recruiting material and job fairs. Our efforts led to more than 3,500 applications for open roles in 2024.
Employee satisfaction and retention is a priority across our organization. We offer a comprehensive benefits package and have an industry-leading health and wellness program. We encourage our employees to grow at Enova, offering up to $4,000 for tuition through our Education Support Policy. We encourage employees to attend seminars, conferences and courses to keep up with a changing industry and emerging trends. We’ve also partnered with the GridSmartCity Cooperative to create the Future Ready Leadership Essentials Development program, a leadership development course for new and emerging leaders.
Recognizing the importance of a diverse workforce with diverse views and ideas, in 2023, we launched our corporate Diversity, Equity and Inclusion in the Workplace policy and in 2024, our CEO signed the Electricity Human Resources Canada Leadership Accord on Diversity, Equity and Inclusion. The objectives of the Accord include increasing the breadth and depth of our skilled workforce, ensuring under-represented groups have equal opportunities for employment in the sector of their choice, and providing under-represented employees with equal opportunities to grow to their full potential.
We’re delighted to be one of Southwestern Ontario’s Top Employers for 2025.
Our exemplary employee health, safety, and wellness program helped us stand out amongst other area businesses, and our commitment to community support makes us an employer of choice for young graduates and professionals across the Waterloo region.
Top Employer Award winners come from all business sectors across a broad section of Ontario. The judging panel highlighted our exceptional training and employee development programs in its reasons for selection. Our training and development programs are second to none, offering robust opportunities and tuition subsidies for job-related courses and education programs.
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
Sustainability and environmental stewardship are important factors in all of Enova’s work. We believe in protecting and fostering the natural environment around us while working to introduce sustainable energy sources and renewable resources across our electricity grid.
41%
Enova’s Country Squire office has decreased our demand on the grid by 41% thanks to our commitment to conservation, energy-efficient equipment operation, and the successful implementation of a solar array in 2022. The solar panel system delivers approximately 27% of the building’s yearly demand for electricity, and during the summer months, Enova provides a significant amount of electricity back to the grid.
300 lbs
Through a partnership with Alveole, hundreds of pounds of honey have been harvested from Enova’s two beehives. The 48,000 bees that call Country Squire home work hard, producing honey and pollinating the local environment during the summer months.
Our LEED-certified Country Squire office and our Victoria Street offices have photovoltaic solar arrays. These arrays generated more than 627,000 kWh in 2024. That’s enough electricity to power more than 50 residential homes for one year.
Our employee-led Green Team promoted efficiency through volunteer events, including the 2024 Sustainable Waterloo Region Carbon Cleanse, a bike tune-up event, and a neighbourhood spring clean-up event.
Enova’s partnership with Sustainable Waterloo Region and WR Community Energy allows us to help chart the future of Waterloo Region’s sustainability efforts. It ensures we’re meeting the needs of future generations of Enova customers and local residents.
![IMG 3918[1]](https://enovapower.com/reports/wp-content/uploads/sites/2/2025/03/IMG_39181-1024x682.jpg)
$250,000
Enova donated $50,000 in reforestation grants to each of the five municipalities that our customers call home. The grants fund tree planting initiatives in each township and city we service. Approximately 345 trees were available to Wilmot residents through the Wilmot Roots program, and 600 trees were made available to Wellesley residents through the Planting Roots program. Enova’s grant also supports the Township of Woolwich’s Roadside Tree Planting Project and reforestation efforts in the City of Waterloo and the City of Kitchener.
627,192 kWh
Enova’s solar arrays generated more than 627,000 kWh in 2024. That’s enough electricity to power more than 50 residential homes for one year. It’s an increase of more than 15,000 kWh over 2023.
21%
Enova's Victoria Street office decreased its natural gas usage by more than 29,000 M3 in 2024. That’s a 21% decrease over the previous year. The decrease stems from the warmer temperatures enjoyed in 2024. The planned renovations at the office will decrease electricity and gas consumption even further once completed in 2026.
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
Our Key Accounts team provides the personalized support needed to help our current business customers achieve their energy goals while ensuring we have the right programs and supports in place to make the region a desirable place for energy-focused large business customers ready for a move.
Our team of two responded to more than 300 customer inquiries in 2024. We went the extra mile for our customers, including completing 100 customer site visits to ensure we found the right solutions for each business.
Our personal approach to energy management continued throughout the year as we completed more than 30 customer billing analyses and helped six customers find cost savings through proactive investigation, including two for whom we proactively identified and corrected North American Industry Classification System (NAICS) codes. These customers were then eligible to participate in the Industrial Conservation Initiative program, saving approximately $150,000 during the 2024-2025 reporting period.
158
Our Key Accounts team had 158 customer meetings in 2024, including site visits, planning, report reviews and information sessions that helped our large customers achieve their sustainability missions.
$650,000
Our team helped customers complete and refine 32 applications for grants, rebates, programs and assistance programs, securing more than $650,000 in incentives. Not only were there significant cost savings, but the programs resulted in 140 kW of demand savings and reduction from the grid.
237
More than 200 people registered to attend one of Enova’s six webinars or two in-person events in 2024. We held bi-monthly webinars featuring a guest speaker discussing a new trend in energy efficiency, reporting, and monitoring.
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
Collaboration is the power helping to build growth and opportunity across Waterloo Region. Our partnerships with community organizations, industry partners and technological leaders drive us forward and encourage continuous improvement. As we address the issues of the future, we’ll continue to lean on partners and organizations to help us find new solutions and better ways of solving tough challenges.
GridSmartCity is a cooperative of 18 LDCs, with Enova serving as the largest member by both customer base and assets under management. The cooperative’s members manage approximately $3.5 billion in assets and serve 935,000 customers in 65 communities.
GridSmartCity members share resources, insights and systems that help run more intelligent companies while advancing innovation, reliability and efficiency across Ontario’s electricity grid.
Enova employees play a pivotal role at GridSmartCity, serving on the cooperative’s seven working groups and boards and sharing ideas and expertise to benefit all functional areas.
Learn more at gridsmartcity.com
The Electricity Distributors Association (EDA) represents local hydro utilities, the part of our electricity system closest to customers. The EDA draws together a broad community of LDCs, associations, LDC affiliate companies and commercial enterprises that do business with utilities, providing opportunities for information sharing and collaboration across the sector. The EDA’s dynamic team collaborates with industry and subject-matter experts to support member business success through advocacy, policy analysis and a broad range of opportunities for learning and networking.
Our employees sit on each of the EDA’s seven committees and share expertise, best practices, and ideas with other member LDCs.
Learn more at eda-on.ca
WR Community Energy is a collaborative initiative between the Region of Waterloo, its urban municipalities and local utilities created to lead the implementation of Waterloo Region’s Community Energy Investment Strategy and to steward energy transition in our community.
The Governance Committee or WRC, Working Groups and staff initiate and support projects to improve and sustain Waterloo Region’s economic competitiveness and quality of life through the coordination of targeted energy investments in three Priority Areas – Buildings, Energy Generation and Energy Literacy.
Enova plays an integral role in the initiative, by serving on the Governance Committee and working groups and is a funding member of the organization.
Learn more at WR Community Energy at wrcommunityenergy.ca
Post-Merger Integration
Growth & Innovation
Empowering Communities
Grid Resiliency
As part of a community built on barn raising, we know the importance of helping your neighbours. Ensuring our growing community has the services it needs means taking a leading role in supporting charities and community groups.
We go beyond financial support and offer assistance through donations of time, expertise, and equipment to ensure we provide meaningful help to those who need it.
Our employee-led Charity Committee continued to positively impact the communities we serve. Our corporate fundraisers raised $3,000 for The Heart & Stroke Foundation and provided more than 2,000 meals to The Food Bank of Waterloo Region. We also continued our annual support of the United Way Waterloo Region Communities and the Region of Waterloo’s Holiday Family Program.
Our customers stepped up to make a difference through our eBilling Campaigns, donating $5,000 to The Humane Society of Kitchener Waterloo & Stratford Perth and $6,250 to oneROOF Youth Services.
Raising our visibility and profile means an active presence at community events across our service territory. Our employees selflessly volunteered their time to attend a myriad of events, including the City of Kitchener Public Works Open House and Wellesley’s Touch a Truck Event.
Empowering our communities means supporting the events that drive our local economy. We’re a proud sponsor of the Elmira Maple Syrup Festival. We have a long history of hanging holiday lights, banners, and decorations in the towns, villages, and cities encompassing our service territory.
Enova Power Corp. enjoyed solid financial results throughout 2024 while continuing to invest in the distribution system and post-merger integration activities. Energy sales, which are passed through to the Independent Electricity System Operator (IESO), increased due to higher consumption and Ontario Energy Board (OEB) approved rates compared to 2023. In 2024, distribution revenues increased by 13%. Net income fell below expectations primarily due to one-time retroactive payments for labour contract negotiations. Investments in capital projects to support grid modernization, customer growth, asset renewal, and system integration resulted in an increase in capital assets, net of depreciation.
Enova’s total sale of electricity to customers. These revenues are passed through to the IESO.
What Enova charges customers to build & maintain the system.
Earnings, including extra spending on integration activities.
Net value of all capital assets owned by Enova.
Distribution assets, stations, IT, facilities, fleet.
What Enova pays from retained earnings to shareholders. The dividend is reinvested into the communities we serve.
Money borrowed to finance major investments in capital projects.
President and CEO
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Greig is the President and CEO of Enova. Prior to this appointment, Mr. Cameron was the Vice-President of Innovation and Business Transformation with overall responsibility for the organization’s people and culture, innovation, business development, post-merger integration, corporate communications, and meter-to-cash operations.
Prior to that, he was the Vice President of Engineering and Information Technology at the former Kitchener-Wilmot Hydro (KWH) since 2016. His career at KWH began in 2004 as a Distribution Engineer. Before joining KWH, Greig was employed by the Jamaica Public Service Company, a vertically integrated electric utility company, where he held various positions in engineering and operations.
Mr. Cameron is a member of the Institute of Electrical and Electronics Engineers (IEEE) and a licensed Professional Engineer in the Province of Ontario with over 25 years of experience providing engineering and management services to the electric power distribution industry. Mr. Cameron currently serves as a member of the Electrical Safety Authority (ESA) Utility Advisory Council (UAC) and the Ontario Energy Board (OEB) Cyber Security Advisory Committee. Mr. Cameron holds a Master of Engineering degree in Electrical and Computer Engineering and a Master of Science degree in Management Information Systems.
Vice President, Finance and Chief Financial Officer
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Ms. Nanninga is the Vice President Finance & CFO and has overall responsibility for Finance, Regulatory Affairs, Customer Care & Supply Chain Management.
Ms. Nanninga is a CPA (Certified Professional Accountant) with over 25 years of experience in the electricity distribution industry, joining the former Kitchener-Wilmot Hydro in June 1996. Ms. Nanninga holds a Masters Certificate in Energy Sector Leadership from the Schulich School of Business at York University, a Bachelor of Accounting Science degree from the University of Calgary and an MBA from Laurentian University.
Vice President, Grid Transformation and Chief Distribution Officer
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Ms. Moryc is the Vice-President, Grid Transformation and Chief Distribution Officer at Enova Power Corp. She started her career in the Stations Engineering department overseeing construction and upgrades to transformer stations and communication systems used by the Control Room. Prior to being named Vice-President, her responsibilities included the distribution system capital projects as the Manager of Distribution Engineering. She holds a B.A.Sc. in Electrical Engineering from the University of Waterloo, and an MBA from Richard Ivey School of Business. She is also registered as a Professional Engineer in the province of Ontario.
Vice President, Information Technology
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Mr Dillon is the Vice-President of Information Technology Services at Enova Power Corp. He began his career as a software developer in the utility sector during Y2K, deregulation and has led multiple smart metering deployments. Having worked in private, municipal, education and utility sectors, he brings practical experience in intelligent communities, fibre optics, wireless networks, SCADA, information security and the complexities of the utility industry. Most recently, 2016 to 2019, he managed information technology for the City of Sarnia where he assisted in a dark fibre optic build, adoption of open source technology, build of new website, placement in the 2019 Top7 intelligent communities and recognition through a 2018 Chamber of Commerce OBAA.
Director, Corporate Services
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Mr. Stratford is the Director of Corporate Services at Enova Power Corp. His responsibilities include Health and Safety, Sustainability, Human Resources and Facilities. Prior to his current role, Will was the Manager of Health, Safety and Environmental (HSE). He holds a BSc in Kinesiology from the University of Waterloo, a Masters Certificate in Energy Sector Leadership from the Schulich School of Business at York University, and an MBA from Royal Roads University.
Director, People and Culture
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Ms. Leslie is a human resource professional and brings extensive experience to the role with over 25 years of progressive experience in big box retail, heavy equipment distribution, analytical laboratories, and manufacturing. She has proven success in planning, developing and leading human resources initiatives including change implementation, communications, learning project development and deployment, performance/leadership development, employee/labour relations, recruitment and retention, compensation planning and analysis, and employee recognition.
Sara attended Trent University where she earned her B.Sc. (Honours) in Biology/Anthropology and Georgian College where she completed HR Management studies. Sara has lived, worked, and travelled all over the world, experiencing the richness of different cultures and customs. This experience has fostered a deep appreciation for the value that diversity brings and a passion for helping people achieve their goals.
Chair
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Rosa Lupo is a partner in the Corporate Commercial Group based in Gowling WLG's Waterloo Region office.
With nearly two decades of experience, Rosa practises in all areas of corporate commercial law with an emphasis on mergers and acquisitions, debt and equity financings, licensing and distribution agreements, and real estate. She is in demand for those seeking practical, strategic advice from a lawyer who will get the job done efficiently and on time.
Rosa's M&A work has included domestic and cross-border transactions. She has assisted clients in cross-border transactions in various jurisdictions, including the U.S., Europe and China. Rosa's financing work has included credit facilities, venture capital financings and convertible debt financing.
As a member of the firm's Real Estate Group, Rosa has experience in the area of real estate law. She
has assisted her clients with respect to the development, leasing, purchase and sale of commercial and multi-residential real estate projects.
As a member of the firm's Financial Institutions & Services Group, Rosa acts for lenders and borrowers in the financial services area. She has assisted her clients with respect to commercial financings and secured transactions involving mortgage and personal property security.
As leader of the firm's Italy Desk for Canada, Rosa helps Canadian clients pursue commercial opportunities in Italy, leveraging her in-depth local connections to connect clients with the right Italian legal advisers. Similarly, she collaborates with Italy-based clients who are looking to do business in Canada. Rosa also works to promote strong relationships between Italian and Canadian professionals, organizations and students.
Rosa serves on several boards and contributes tirelessly to a number of organizations to help make her community a better place to work and live. She is a present and former director of many organizations, including K-W Counselling, the Greater Kitchener-Waterloo Chamber of Commerce (chair elect), the Waterloo chapter of the International Women's Forum, the Kitchener Soccer Club Inc, Communitech, and the Women's Leadership Committee. She is also actively involved with and a regular guest lecturer at the Schlegel Centre for Entrepreneurship at Wilfrid Laurier University.
Vice-Chair
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Tim Martin has served as the Vice-Chair of Enova Energy Corp since its formation in 2022, and serves on the Audit & Finance Committee and Chairs the Investment Committee. Tim was a Board Member at Waterloo North Hydro Inc., a predecessor of Enova.
Tim is the CFO of Cabinovo, a vertically-integrated housing business focusing on mid-density purpose-built-rentals in near-core city neighbourhoods.
Prior to Cabinovo, he was the CFO of Auvik, a private-equity backed software-as-a-service business, and was Head of Global Treasury at BlackBerry.
Tim holds the ICD.D, CFA, and CPA designations, and holds an MBA from Wilfrid Laurier University. He has lectured in graduate-level Finance at both University of Waterloo and Wilfrid Laurier University.
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Arnold Drung is President and CEO of Conestoga Meats, located in Breslau, Ontario. He joined Conestoga in 2002 as General Manager and has been in his current position since 2009. Prior to joining Conestoga, he held positions with J.M. Schneider Inc., McNeil Consumer Products and Maple Leaf Consumer Foods, primarily in the marketing and business unit management areas, and he also worked in the consulting field.
Raised in the Kitchener area, he holds Bachelor and Master of Business Administration degrees from Wilfrid Laurier University.
Arnold is a member of the Board of Directors of the Canadian Meat Council, Waterloo Region Economic Development Corporation, and Enova Energy Corporation, along with a number of other non-profit boards.
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David Petras is a partner at Gowling WLG., a 1,500-lawyer international law firm, practising in the areas of M&A, corporate finance and corporate governance for corporations in a range of industries including technology, manufacturing, financial services and distribution. David is also a board member of Enova Energy Corporation and a former director of Communitech and the Accelerator Centre and various other corporations.
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Jim Phillips is a CPA and Chartered Director.
During his career Jim has had the opportunity to work in the private, public and not-for profit sectors. He has served on a number of private sector and not-for-profit Boards of Directors including the OMERS AC as Chair of their Audit and Governance Committees.
He currently practices as a consultant in the fields on Board governance and capital project fundraising. In addition to the EEC Board , Jim currently serves as the Chair of Grand River Energy Solutions , Vice Chair of the Nuclear Innovation Institute as a representative of Bruce Power and the Wilfrid Laurier University Board of Governors.
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Don McKinnon is an SVP and Partner with EY LLP’s Strategy and Transactions practice with over 20 years of experience assisting clients with the execution of M&A transactions.
Based in Waterloo Region, Don leads sell side private transactions and buy side diligence assignments for industrial, manufacturing and technology clients throughout Ontario and North America.
Don has extensive M&A transaction experience in the LDC and the Ontario electricity generation sector having assisted municipalities and government owned enterprises with M&A, due diligence, and financial consulting.
Don is a Chartered Professional Accountant (CPA), a Chartered Business Valuator (CBV), and is a graduate of WLU’s business program.
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Susan Taves is a Chartered Professional Accountant having spent 30 years in public practice primarily as a partner at BDO Canada LLP. Her expertise extends to the fields of finance, merger and acquisition transactions and governance in addition to various Managing Partner roles at BDO. She is a member of the Chartered Professional Accountants of Ontario (1987), holds the ICD.D designation from the Institute of Corporate Directors (2015), and is a graduate of the University of Waterloo (1984). In addition to serving on the Board of Directors at Enova Energy Corporation, she is a Trustee on the Boards of Skyline Apartment REIT and Plaza Retail REIT as well as a Director on the Boards at Kindred Credit Union and TSX Trust Company.
City of Kitchener
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Mayor Berry Vrbanovic was elected in 2014 as the 68th Mayor of the City of Kitchener since its founding as the Village of Berlin in 1854. As Mayor, he also sits as a member of the council of the Regional Municipality of Waterloo. Prior to being elected Mayor, he served as a City Councillor from 1994-2014.
Born in Zagreb, Croatia, Mayor Vrbanovic moved to Canada as a young child. He is a graduate of the Waterloo Catholic District School Board, Wilfrid Laurier University and the Bloomberg Harvard City Leadership Initiative. Coming from an immigrant family himself, he understands the challenges and issues facing the thousands of Canadians who have made Kitchener their new home.
Mayor Vrbanovic also currently serves as Co-President of United Cities and Local Governments and serves on Federation of Canadian Municipalities (FCM) committees and its Big Cities Mayors’ Caucus, as well as with the Association of Municipalities of Ontario Big City Mayors. He is President Emeritus of FCM (2011-12) and is a former member of the FCM Green Municipal Fund Council.
City of Waterloo
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Mayor Dorothy McCabe was elected on Oct. 24, 2022. She represents the City as a Region of Waterloo Councillor and is on a number of boards and committees. At the latest AMO conference, she was elected to be part of the AMO Board of Directors.
Her professional career includes over 20 years of experience working in leadership positions with Mayors, City Councils and senior corporate leaders, a provincial Member of Parliament and Cabinet Minister.
Dorothy led and championed the development of the initial Two-Way All-Day GO rail business case — now the Toronto-Waterloo Corridor. As Mayor, she will continue to advocate for improved transit and transportation for all.
She believes our successful future requires unleashing Waterloo’s potential. Utilizing the diversity of expertise, skills and experience, the knowledge and compassion of the people and organizations in Waterloo will enable us to successfully tackle challenges and leverage opportunities.
Dorothy graduated from Wilfrid Laurier University with a BA in Communications and History. In 2012, she completed a Master's in Public Administration - Local Government specialty from Western University.
As Mayor of the City of Waterloo, Dorothy is committed to public service, resident engagement and advocating for change to ensure our community is ready for the future.
Township of Wilmot
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Natasha Salonen was elected the first female Mayor of Wilmot Township in October 2022. Mayor Salonen is the youngest female mayor in Ontario history, being elected at 27. In her role as Mayor, she also serves as a Region of Waterloo Councillor.
As a first-time politician, Natasha is no stranger to politics, having worked in Federal and Provincial government starting in 2012. She brings professional knowledge from working for various Members of Parliament, most recently at the Ontario Ministry of Agriculture, Food, and Rural Affairs. Natasha is currently an Associate Director of the Wilmot Agricultural Society, a Board Member of the Grand River Conservation Authority, a Board Member at Enova Power Corporation, and a Board Member of Kiwanis Transit. Mayor Salonen is also proud to sit on the AMO Healthy Democracies Advisory Committee.
Natasha has an Honours BA in Human Sciences from the University of Oxford, UK, where she was very active in student government. Apart from her years of study abroad, she a is a lifelong resident of Wilmot Township, currently residing in her family home in Baden.
As Mayor she has advocated for attainable and accessible housing, fiscal responsibility, youth voice in government, community building, and enhancing the quality and diversity of political candidates. Mayor Salonen is incredibly proud of her rural roots and mobilizes her professional experiences to advocate for rural Ontario communities.
Councillor, City of Kitchener
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Bil was born and raised in Kitchener. He is a lifelong resident of Ward 7 where he currently lives, along with his wife Laura and his two children. Bil holds a degree from Carleton University and worked as a financial advisor with Investors Group where he specialized in retirement planning, and currently is the Director of Construction at Habitat for Humanity Waterloo Region.
AS Councillor, Bil currently serves as Vice-Chair of the Finance & Corporate Services Committee, and sits on the Committee of Revision, Centre in the Square Board of Directors, and Kitchener Housing Inc. Board of Directors.
Bil is keenly interested in supporting and promoting Kitchener’s music and film industries.
Councillor, City of Waterloo
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Diane Freeman is a professional engineer with over 30 years of engineering and project management expertise and served as President of Professional Engineers Ontario in 2010-11. She has over 25 years of experience specific to air quality engineering where she specialized in land use compatibility assessments, environmental air quality compliance including dispersion modelling with specific expertise related to odour modelling and management. In addition to engineering, Diane has served as an elected member of Council for the City of Waterloo since 2006.
Councillor, City of Kitchener
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Born and raised in Kitchener, Dave attended Sheppard Public School, Sunnyside Sr. Public and Eastwood Collegiate. From there, he went to Conestoga College and earned his Broadcast Radio and Television Diploma. He’s been inducted into their Broadcast Hall of Fame and named an Alumnus of Distinction.
Before being elected to council, Dave’s familiar voice was heard on multiple local radio stations for 37 years. During that time, he hosted many charitable events. He credits those years for deepening his love of this community. He currently helps at Faith FM.
As a Councillor, Dave has served as Vice Chair of the Community and Infrastructure Services and Finance and Strategic Initiatives Committees. He is or has been on the Arts and Culture, Economic Development, Safe and Healthy, Affordable Housing and KW Oktoberfest Advisory Committees. He’s on The Kitchener In Bloom Committee and is a KW Art Gallery Board Member. Dave regularly attends the board meetings of the Centreville Chicopee and Stanley Park Neighbourhood Associations too
Township of Woolwich
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Sandy Shantz is serving her third term as Mayor of the Township of Woolwich. Previously she held elected positions as Councillor for Ward 1 Elmira and the Waterloo Region District School Board where she also served as Chair.
As Mayor, Sandy is also Regional Councillor for the Township where she serves on many committees and boards including: Waterloo Region Police Services Board, Regional Library Board, Kiwanis Transit Board, Grand River Conservation Authority Board and the Airport Master Plan Committee.
Township of Wellesley
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Joe Nowak was acclaimed as Mayor of Wellesley in 2022. In his role as Mayor, he also serves as Regional Councillor.
Joe has lived in Wellesley for the past 42 years and has a BA in Economics from the University of Waterloo.
He previously served two terms in Wellesley as Councillor for Ward 3, and three terms on the township's Committee of Adjustment.
Joe has served on Advisory Boards for the Wellesley Community Health Centre and the Linwood Nurse Practitioner's Office. He was also the founding Chair of the Wellesley Co-operative Preschool, the founding Chair of Inspiring Minds Early Learning Centre, and was the longest-serving president of the Wellesley District Board of Trade.
Chair
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Sandra founded Valency, a global provider of project assurance solutions in 2013 and is the Managing Director. She is a past member of CII research teams including PDRI, front-end planning, risk management, and portfolio management. Sandra brings extensive knowledge of the capital project life cycle and project assurance best practices to all our clients. She is a Certified PDRI Facilitator, Project Management Professional (PMP), and Risk Management Professional (PMI-RMP). Sandra holds a Bachelor of Science from the University of Waterloo and an MBA from Wilfred Laurier University.
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Dave presently serves on the Enova Power Corp. Board of Directors as Chair of the Compensation and Human Resources Committee and has done so since its inception. Prior to amalgamation, Dave held the position of Chair of Kitchener Wilmot Hydro for a three year term and was a part of the team that oversaw the amalgamation process as well as serving on the the Board and the Board of Kitchener Power Corp. for a total of seven years. Dave also held the position of Chair of the Board of Directors at the Centre in the Square in Kitchener and at Martin Luther University College at Wilfrid Laurier University.
Dave’s education and experience includes an Honours Bachelor of Mathematics from the University of Waterloo, an MBA from Wilfrid Laurier University, Certified Mediator designation from the University of Waterloo, Interest Based Bargaining Facilitator and Instructor as well as holding the designation of Certified Human Resources Leader (CHRL). His entire career has been spent in Human Resources including facilitating and leading collective bargaining processes, recruitment and selection (including Chairing the Recruitment and Selection Committee at Enova to hire its first President and CEO), contract administration and salary and benefits budget creation and management.
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Kathy most recently served as Senior Vice President, Business Transformation at Alectra Utilities, the largest municipally owned electric utility in Canada, where she had overall corporate responsibility to ensure the successful delivery of any merger integration plans, and the resulting synergies as detailed in the business cases.
Prior to Alectra, she served as the VP Utility Operations for Horizon Utilities, overseeing all aspects of Engineering, Construction & Maintenance, and Supply Chain Management divisions. She provided leadership for the continuous improvement culture and initiatives that drove increased levels of performance.
She is the Vice Chair of Board of Governors at Mohawk College, and Chair of the Energy & Power Innovation Centre Advisory Board (Mohawk College). Kathy is the Past Chair of Electricity Human Resources Canada and continues to coach and mentor young professionals and supports programs that promote diversity in the energy sector and skilled trades.
Kathy holds a C.E.T. designation from the Ontario Association of Certified Engineering Technicians and Technologists and was inducted as a Fellow of the Association in 2019.
Kathy holds two Mohawk College diplomas: Electrical Engineering Technician – Power, and Electrical Engineering Technologist - Control. She was named a Distinguished Fellow and Distinguished Alumni of Mohawk College in 2019 and received a Premiers Award.
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Jacinda Reitsma joined the University of Waterloo as the Vice-President, Administration and Finance in December 2022.
A graduate of Wilfrid Laurier University, Reitsma began her career at PriceWaterhouseCoopers (PwC) as a co-op student in 1997 and remained with the firm as an associate, senior associate, manager, and senior manager until joining as an equity partner in 2011.
In 2017, she left PwC for the position of Chief Financial Officer at Conestoga College and then became Vice-President Finance and Corporate Services and Secretary-Treasurer of the Board soon after.
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Janet is a consult and Board Director with more than 39 years of combined experience in the banking and insurance sectors. She is an expert in leading diverse business lines, including personal and commercial banking, wealth management, national retail sales programs, insurance brokerages, pension and benefit plans and third-party administration.
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Margaret is a passionate community builder, business developer, volunteer and mom. Prior to election, Margaret served as the Kitchener Trustee on the Waterloo Region District School Board (WRDSB) where she supported Kitchener students, parents and staff. She worked with fellow trustees and staff to manage a budget of over $638 million and serve the WRDSB's 63,000 students and 5,000 staff.
As a Business Developer at the University of Waterloo, Margaret helps businesses find the talent they need to succeed by creating meaningful jobs for coop students and develop new business partnerships.
Margaret has a long history of serving her community as a member of both the City of Kitchener Economic Development Advisory Council and the City’s Property Standards Committee. She also served on the Service Review Panel for Co-operators of Canada and the Victoria Hills Neighbourhood Association. In addition, Margaret is an Elder at Knox Presbyterian Church. She has served as Chair and Board Member of Emmanuel at Brighton Child Care Centre, Co–Chaired the St Jacob’s Family Birthing Home Board and served as chair on three school Parent Councils.
She has a Bachelor’s Degree in Psychology from Wilfrid Laurier University and a Post–Graduate Degree in Adult Education from Brock University. Margaret raised her daughters Allie and Sydney in Ward 8. She lives in Ward 8's Westmount neighbourhood with her golden retriever, Angus.
City of Kitchener
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Mayor Berry Vrbanovic was elected in 2014 as the 68th Mayor of the City of Kitchener since its founding as the Village of Berlin in 1854. As Mayor, he also sits as a member of the council of the Regional Municipality of Waterloo. Prior to being elected Mayor, he served as a City Councillor from 1994-2014.
Born in Zagreb, Croatia, Mayor Vrbanovic moved to Canada as a young child. He is a graduate of the Waterloo Catholic District School Board, Wilfrid Laurier University and the Bloomberg Harvard City Leadership Initiative. Coming from an immigrant family himself, he understands the challenges and issues facing the thousands of Canadians who have made Kitchener their new home.
Mayor Vrbanovic also currently serves as Co-President of United Cities and Local Governments and serves on Federation of Canadian Municipalities (FCM) committees and its Big Cities Mayors’ Caucus, as well as with the Association of Municipalities of Ontario Big City Mayors. He is President Emeritus of FCM (2011-12) and is a former member of the FCM Green Municipal Fund Council.
City of Waterloo
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Mayor Dorothy McCabe was elected on Oct. 24, 2022. She represents the City as a Region of Waterloo Councillor and is on a number of boards and committees. At the latest AMO conference, she was elected to be part of the AMO Board of Directors.
Her professional career includes over 20 years of experience working in leadership positions with Mayors, City Councils and senior corporate leaders, a provincial Member of Parliament and Cabinet Minister.
Dorothy led and championed the development of the initial Two-Way All-Day GO rail business case — now the Toronto-Waterloo Corridor. As Mayor, she will continue to advocate for improved transit and transportation for all.
She believes our successful future requires unleashing Waterloo’s potential. Utilizing the diversity of expertise, skills and experience, the knowledge and compassion of the people and organizations in Waterloo will enable us to successfully tackle challenges and leverage opportunities.
Dorothy graduated from Wilfrid Laurier University with a BA in Communications and History. In 2012, she completed a Master's in Public Administration - Local Government specialty from Western University.
As Mayor of the City of Waterloo, Dorothy is committed to public service, resident engagement and advocating for change to ensure our community is ready for the future.
Township of Wilmot
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Natasha Salonen was elected the first female Mayor of Wilmot Township in October 2022. Mayor Salonen is the youngest female mayor in Ontario history, being elected at 27. In her role as Mayor, she also serves as a Region of Waterloo Councillor.
As a first-time politician, Natasha is no stranger to politics, having worked in Federal and Provincial government starting in 2012. She brings professional knowledge from working for various Members of Parliament, most recently at the Ontario Ministry of Agriculture, Food, and Rural Affairs. Natasha is currently an Associate Director of the Wilmot Agricultural Society, a Board Member of the Grand River Conservation Authority, a Board Member at Enova Power Corporation, and a Board Member of Kiwanis Transit. Mayor Salonen is also proud to sit on the AMO Healthy Democracies Advisory Committee.
Natasha has an Honours BA in Human Sciences from the University of Oxford, UK, where she was very active in student government. Apart from her years of study abroad, she a is a lifelong resident of Wilmot Township, currently residing in her family home in Baden.
As Mayor she has advocated for attainable and accessible housing, fiscal responsibility, youth voice in government, community building, and enhancing the quality and diversity of political candidates. Mayor Salonen is incredibly proud of her rural roots and mobilizes her professional experiences to advocate for rural Ontario communities.
Township of Woolwich
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Sandy Shantz is serving her third term as Mayor of the Township of Woolwich. Previously she held elected positions as Councillor for Ward 1 Elmira and the Waterloo Region District School Board where she also served as Chair.
As Mayor, Sandy is also Regional Councillor for the Township where she serves on many committees and boards including: Waterloo Region Police Services Board, Regional Library Board, Kiwanis Transit Board, Grand River Conservation Authority Board and the Airport Master Plan Committee.
Township of Wellesley
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Joe Nowak was acclaimed as Mayor of Wellesley in 2022. In his role as Mayor, he also serves as Regional Councillor.
Joe has lived in Wellesley for the past 42 years and has a BA in Economics from the University of Waterloo.
He previously served two terms in Wellesley as Councillor for Ward 3, and three terms on the township's Committee of Adjustment.
Joe has served on Advisory Boards for the Wellesley Community Health Centre and the Linwood Nurse Practitioner's Office. He was also the founding Chair of the Wellesley Co-operative Preschool, the founding Chair of Inspiring Minds Early Learning Centre, and was the longest-serving president of the Wellesley District Board of Trade.
05 / Reliability and grid resiliency
06 / Innovation to power what’s next
07 / Delivering exceptional customer care
08 / Putting safety and well-being above all
10 / Public Awareness of Electrical Safety survey results
11 / Recruiting and retaining the best and brightest
12 / Sustainability and environmental stewardship
13 / Partnering with our large customers
14 / Community and industry partnerships
FLISR allows SCADA-controllable devices to automatically activate when a fault is detected. This activation automatically reroutes power to restore as many customers as quickly as possible after an outage. Later this year, the system will also monitor the network for sudden loss of voltage and attempt to isolate the cause and reroute power to as many customers affected as possible.
For more information on FLISR and its impact on reducing outage minutes across Enova’s service territory, visit enovapower.com/innovation.
