{"id":800,"date":"2024-02-29T17:49:54","date_gmt":"2024-02-29T17:49:54","guid":{"rendered":"https:\/\/enovapower.com\/reports\/?page_id=800"},"modified":"2024-05-13T13:49:04","modified_gmt":"2024-05-13T13:49:04","slug":"improving-reliability","status":"publish","type":"page","link":"https:\/\/enovapower.com\/reports\/2023-report\/improving-reliability\/","title":{"rendered":"Improving Reliability"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"800\" class=\"elementor elementor-800\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30c0dd1 e-flex e-con-boxed e-con e-parent\" data-id=\"30c0dd1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=pbRM6lSOjPE&quot;,&quot;background_video_start&quot;:84,&quot;background_video_end&quot;:97,&quot;background_privacy_mode&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container elementor-hidden-mobile\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-video-embed\" role=\"presentation\"><\/div>\n\t\t\t\t\t\t<\/div>\t\t<div class=\"elementor-element elementor-element-4e604d1 elementor-widget elementor-widget-heading\" data-id=\"4e604d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">06<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7931680 elementor-widget elementor-widget-heading\" data-id=\"7931680\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Powering our communities through reliability and resiliency<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a369e0d e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"a369e0d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4d22336 e-con-full e-flex e-con e-child\" data-id=\"4d22336\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e439ae1 elementor-widget elementor-widget-image\" data-id=\"e439ae1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"682\" height=\"1024\" src=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1133439-682x1024.jpg\" class=\"attachment-large size-large wp-image-1538\" alt=\"\" srcset=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1133439-682x1024.jpg 682w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1133439-200x300.jpg 200w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1133439-768x1153.jpg 768w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1133439-1023x1536.jpg 1023w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1133439-1364x2048.jpg 1364w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1133439-scaled.jpg 1705w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0b3ce9 e-con-full e-flex e-con e-child\" data-id=\"e0b3ce9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2287e84 elementor-widget elementor-widget-heading\" data-id=\"2287e84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Providing safe and reliable electricity to the residents and businesses of our communities is one of our top priorities.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fda919f e-flex e-con-boxed e-con e-parent\" data-id=\"fda919f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-74bdac0 e-con-full e-flex e-con e-child\" data-id=\"74bdac0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06288af elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"06288af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"439\" height=\"608\" src=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/04\/top-5-2.png\" class=\"attachment-large size-large wp-image-1984\" alt=\"\" srcset=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/04\/top-5-2.png 439w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/04\/top-5-2-217x300.png 217w\" sizes=\"(max-width: 439px) 100vw, 439px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3726568 white-link elementor-widget elementor-widget-text-editor\" data-id=\"3726568\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Excellence in reliability<\/h2><p>Enova\u2019s purpose is to energize and empower our communities, and it is something we do very well. In fact, in October 2023, the Globe and Mail, one of Canada\u2019s most prominent national newspapers, did a story comparing the reliability of 15 major Canadian electricity utilities, which revealed that Enova\u2019s distribution system is one of the most reliable among the utilities compared in both Ontario and across the country. Enova ranked second among the Ontario utilities compared for for System Average Interruption Duration Index (SAIDI) across a five-year average, and fourth among the utilities compared across the country for System Average Frequency Index (SAIFI) across a five-year average.<\/p><p>Source: <a href=\"https:\/\/www.theglobeandmail.com\/business\/article-how-reliable-is-your-electric-utility\/#:~:text=These%20statistics%20reveal%20that%20overall,service%20by%20a%20wide%20margin\">The Globe and Mail, How reliable is your electric utility?<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f871535 e-grid e-con-boxed e-con e-child\" data-id=\"f871535\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-843f574 e-flex e-con-boxed e-con e-child\" data-id=\"843f574\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92f4b1d eael-tooltip-align-center animated-slow elementor-invisible elementor-widget elementor-widget-eael-tooltip\" data-id=\"92f4b1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;}\" data-widget_type=\"eael-tooltip.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<div class=\"eael-tooltip\">\n\t\t\t\t\t<span class=\"eael-tooltip-content\" tabindex=\"0\" aria-describedby=\"tooltip-text-92f4b1d\">\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ea-tooltip-svg-trigger\" src=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/energy-and-power-29.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\t<\/span>\n  \t\t\t<span id=\"tooltip-text-92f4b1d\" class=\"eael-tooltip-text eael-tooltip-top\" role=\"tooltip\"><p>We maintain more than 200 automated smart devices across our service territory. These devices help with system monitoring, outage restoration, and reliability.<\/p><\/span>\n  \t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59d78a9 elementor-widget elementor-widget-heading\" data-id=\"59d78a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">227<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d598b23 elementor-widget elementor-widget-heading\" data-id=\"d598b23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">smart devices.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19fa0f2 e-flex e-con-boxed e-con e-child\" data-id=\"19fa0f2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e184fe eael-tooltip-align-center animated-slow elementor-invisible elementor-widget elementor-widget-eael-tooltip\" data-id=\"3e184fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;}\" data-widget_type=\"eael-tooltip.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<div class=\"eael-tooltip\">\n\t\t\t\t\t<span class=\"eael-tooltip-content\" tabindex=\"0\" aria-describedby=\"tooltip-text-3e184fe\">\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-dollar-sign\"><\/i>\t\t\t<\/span>\n  \t\t\t<span id=\"tooltip-text-3e184fe\" class=\"eael-tooltip-text eael-tooltip-top\" role=\"tooltip\"><p>We spent more than $50 million on capital projects to improve our system performance, reliability, and resiliency.<\/p><\/span>\n  \t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8bef3d elementor-widget elementor-widget-heading\" data-id=\"c8bef3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">$50 million<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13fb7bc elementor-widget elementor-widget-heading\" data-id=\"13fb7bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">invested in capital projects.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c037ba3 e-flex e-con-boxed e-con e-child\" data-id=\"c037ba3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afceb6f eael-tooltip-align-center animated-slow elementor-invisible elementor-widget elementor-widget-eael-tooltip\" data-id=\"afceb6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;}\" data-widget_type=\"eael-tooltip.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<div class=\"eael-tooltip\">\n\t\t\t\t\t<span class=\"eael-tooltip-content\" tabindex=\"0\" aria-describedby=\"tooltip-text-afceb6f\">\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-clock\"><\/i>\t\t\t<\/span>\n  \t\t\t<span id=\"tooltip-text-afceb6f\" class=\"eael-tooltip-text eael-tooltip-top\" role=\"tooltip\"><p style=\"text-align: center\">The average length of a power interruption for Enova customers was 40 minutes in 2023. This was a 22 minute decrease over 2022 and speaks to our commitment to system improvements, maintenance, and the quick responses of our crews.<\/p><\/span>\n  \t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-161e2af elementor-widget elementor-widget-heading\" data-id=\"161e2af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">40<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c67730 elementor-widget elementor-widget-heading\" data-id=\"3c67730\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">minutes is the average length of outage experienced by Enova customers.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c9eeaa e-flex e-con-boxed e-con e-child\" data-id=\"0c9eeaa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-299caec eael-tooltip-align-center animated-slow elementor-invisible elementor-widget elementor-widget-eael-tooltip\" data-id=\"299caec\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;}\" data-widget_type=\"eael-tooltip.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<div class=\"eael-tooltip\">\n\t\t\t\t\t<span class=\"eael-tooltip-content\" tabindex=\"0\" aria-describedby=\"tooltip-text-299caec\">\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ea-tooltip-svg-trigger\" src=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/024-house.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\t<\/span>\n  \t\t\t<span id=\"tooltip-text-299caec\" class=\"eael-tooltip-text eael-tooltip-top\" role=\"tooltip\"><p>The Fault Location, Isolation and Service Restoration technology worked to shorten the length and severity of outages across Waterloo, Woolwich, and Wellesley. In the past two years, more than 2.5-million minutes of customer interruption have been saved.<\/p><\/span>\n  \t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d17a09e elementor-widget elementor-widget-heading\" data-id=\"d17a09e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">594,525 <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b8fb90 elementor-widget elementor-widget-heading\" data-id=\"7b8fb90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Customer minutes of interruption saved from the continued utilization of smart grid automation.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-106d6de e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"106d6de\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8ee903b e-con-full e-flex e-con e-child\" data-id=\"8ee903b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aef9fe6 elementor-widget elementor-widget-text-editor\" data-id=\"aef9fe6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our crews work daily to repair or replace broken equipment and restore power following outages. We spent more than $50 million in capital projects to improve system performance, resilience, and reliability while preparing for the future of electrification by installing new equipment and technologies.<\/p><p>The commitment to reliability led to a notable decrease in the length and frequency of outages across our service territory. The average length of a power interruption dropped to 40 minutes, a 22-minute decrease over 2022.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55157ee e-con-full e-flex e-con e-child\" data-id=\"55157ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-863163e elementor-widget elementor-widget-image\" data-id=\"863163e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132264-1024x682.jpg\" class=\"attachment-large size-large wp-image-1478\" alt=\"\" srcset=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132264-1024x682.jpg 1024w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132264-300x200.jpg 300w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132264-768x511.jpg 768w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132264-1536x1023.jpg 1536w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132264.jpg 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3c734c e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"a3c734c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5096a21 e-con-full e-flex e-con e-child\" data-id=\"5096a21\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3affeb9 elementor-widget elementor-widget-image\" data-id=\"3affeb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132987-1024x682.jpg\" class=\"attachment-large size-large wp-image-1479\" alt=\"\" srcset=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132987-1024x682.jpg 1024w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132987-300x200.jpg 300w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132987-768x511.jpg 768w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132987-1536x1023.jpg 1536w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132987.jpg 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa95de3 e-con-full e-flex e-con e-child\" data-id=\"fa95de3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a589edf elementor-widget elementor-widget-text-editor\" data-id=\"a589edf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In 2023, most outages were caused by foreign interference including motor vehicle collisions and other power system contacts we cannot prepare for, and equipment failure, which we\u2019re continuing to address through capital work and system upgrades in 2024.<\/p><p>Innovation has helped decrease the impact of outages on our customers. The <a href=\"https:\/\/enovapower.com\/innovation\">Fault Location Isolation and Service Restoration (FLISR)<\/a> software we installed in 2017 saved more than 594,000 outage minutes for customers in Waterloo, Woolwich and Wellesley, and we are beginning to roll the software out to customers in the City of Kitchener and Township of Wilmot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75dda43 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"75dda43\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8a5e10 elementor-widget elementor-widget-heading\" data-id=\"a8a5e10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What caused power interruptions in 2023?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-efa0757 e-flex e-con-boxed e-con e-parent\" data-id=\"efa0757\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c4aa39 elementor-widget elementor-widget-image\" data-id=\"6c4aa39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"366\" src=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/04\/Reliability-Interruptions-Graph-FULL2-1024x469.jpg\" class=\"attachment-large size-large wp-image-1972\" alt=\"\" srcset=\"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/04\/Reliability-Interruptions-Graph-FULL2-1024x469.jpg 1024w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/04\/Reliability-Interruptions-Graph-FULL2-300x137.jpg 300w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/04\/Reliability-Interruptions-Graph-FULL2-768x351.jpg 768w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/04\/Reliability-Interruptions-Graph-FULL2-1536x703.jpg 1536w, https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/04\/Reliability-Interruptions-Graph-FULL2-2048x937.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7bd6629 e-con-full e-flex e-con e-parent\" data-id=\"7bd6629\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3db9655 elementor-icon-list--layout-inline elementor-align-end elementor-widget__width-auto navigation elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"3db9655\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceInUp&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/enovapower.com\/reports\/2023-report\/customer-satisfaction-survey\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-left\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/enovapower.com\/reports\/2023-report\/electrical-safety-education\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>06 Powering our communities through reliability and resiliency Providing safe and reliable electricity to the residents and businesses of our communities is one of our top priorities. Excellence in reliability Enova\u2019s purpose is to energize and empower our communities, and it is something we do very well. In fact, in October 2023, the Globe and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":773,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-800","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Improving Reliability - Enova Power Reports<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enovapower.com\/reports\/2023-report\/improving-reliability\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Improving Reliability - Enova Power Reports\" \/>\n<meta property=\"og:description\" content=\"06 Powering our communities through reliability and resiliency Providing safe and reliable electricity to the residents and businesses of our communities is one of our top priorities. Excellence in reliability Enova\u2019s purpose is to energize and empower our communities, and it is something we do very well. 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Excellence in reliability Enova\u2019s purpose is to energize and empower our communities, and it is something we do very well. In fact, in October 2023, the Globe and [&hellip;]","og_url":"https:\/\/enovapower.com\/reports\/2023-report\/improving-reliability\/","og_site_name":"Enova Power Reports","article_modified_time":"2024-05-13T13:49:04+00:00","og_image":[{"url":"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1133439-682x1024.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/enovapower.com\/reports\/2023-report\/improving-reliability\/","url":"https:\/\/enovapower.com\/reports\/2023-report\/improving-reliability\/","name":"Improving Reliability - Enova Power Reports","isPartOf":{"@id":"https:\/\/enovapower.com\/reports\/#website"},"primaryImageOfPage":{"@id":"https:\/\/enovapower.com\/reports\/2023-report\/improving-reliability\/#primaryimage"},"image":{"@id":"https:\/\/enovapower.com\/reports\/2023-report\/improving-reliability\/#primaryimage"},"thumbnailUrl":"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1133439-682x1024.jpg","datePublished":"2024-02-29T17:49:54+00:00","dateModified":"2024-05-13T13:49:04+00:00","breadcrumb":{"@id":"https:\/\/enovapower.com\/reports\/2023-report\/improving-reliability\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/enovapower.com\/reports\/2023-report\/improving-reliability\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/enovapower.com\/reports\/2023-report\/improving-reliability\/#primaryimage","url":"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1133439-scaled.jpg","contentUrl":"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1133439-scaled.jpg","width":1705,"height":2560},{"@type":"BreadcrumbList","@id":"https:\/\/enovapower.com\/reports\/2023-report\/improving-reliability\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/enovapower.com\/reports\/"},{"@type":"ListItem","position":2,"name":"2023 Report","item":"https:\/\/enovapower.com\/reports\/2023-report\/"},{"@type":"ListItem","position":3,"name":"Improving Reliability"}]},{"@type":"WebSite","@id":"https:\/\/enovapower.com\/reports\/#website","url":"https:\/\/enovapower.com\/reports\/","name":"Enova Power Reports","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/enovapower.com\/reports\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/enovapower.com\/reports\/wp-json\/wp\/v2\/pages\/800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enovapower.com\/reports\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/enovapower.com\/reports\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/enovapower.com\/reports\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/enovapower.com\/reports\/wp-json\/wp\/v2\/comments?post=800"}],"version-history":[{"count":134,"href":"https:\/\/enovapower.com\/reports\/wp-json\/wp\/v2\/pages\/800\/revisions"}],"predecessor-version":[{"id":2199,"href":"https:\/\/enovapower.com\/reports\/wp-json\/wp\/v2\/pages\/800\/revisions\/2199"}],"up":[{"embeddable":true,"href":"https:\/\/enovapower.com\/reports\/wp-json\/wp\/v2\/pages\/773"}],"wp:attachment":[{"href":"https:\/\/enovapower.com\/reports\/wp-json\/wp\/v2\/media?parent=800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}