{"version":"1.0","provider_name":"Enova Power Reports","provider_url":"https:\/\/enovapower.com\/reports","author_name":"Chris Steingart","author_url":"https:\/\/enovapower.com\/reports\/author\/chris\/","title":"Customer Care - Enova Power Reports","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Hhc1fBT7V2\"><a href=\"https:\/\/enovapower.com\/reports\/2023-report\/customer-care\/\">Customer Care<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/enovapower.com\/reports\/2023-report\/customer-care\/embed\/#?secret=Hhc1fBT7V2\" width=\"600\" height=\"338\" title=\"&#8220;Customer Care&#8221; &#8212; Enova Power Reports\" data-secret=\"Hhc1fBT7V2\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/enovapower.com\/reports\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"04 Enhancing the customer experience We know our customers want a fast, easy, and positive customer experience. Expanding access to our online tools, self-serve options, and making it easier for our customers to reach us were key priorities in 2023. The number of calls to our call centre decreased thanks to our improved online tools, [&hellip;]","thumbnail_url":"https:\/\/enovapower.com\/reports\/wp-content\/uploads\/sites\/2\/2024\/03\/1132669-1024x682.jpg"}