Public awareness and survey results

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Public Awareness of Electrical Safety Survey results

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Post-Merger Integration
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Growth & Innovation
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Empowering Communities
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Grid Resiliency

In 2024, we completed a Public Awareness of Electrical Safety Survey. This survey helps us understand how much our customers know about electrical safety hazards, and the results of these surveys can lead to vital changes in how we work to keep our communities safe from electrical hazards. Enova was pleased that its Electrical Safety Index score improved by 2% from the average of previous surveys conducted in 2021.

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Electrical Safety Index Score

+2% improvement from the average of previous surveys conducted in 2021.

Percentage of customers who are definitely/likely to call or click for an underground locate before starting a project that involves digging.
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Percentage of customers who would say it is very dangerous to touch an overhead power line.
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Percentage of customers who say it is very dangerous to open, remove, or touch the equipment inside of electrical utility equipment.
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Percentage of customers who know it is safest to remain in their vehicle if a powerline falls on their vehicle.
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Fault Location, Isolation and Service Restoration Project (FLISR)

FLISR allows SCADA-controllable devices to automatically activate when a fault is detected. This activation automatically reroutes power to restore as many customers as quickly as possible after an outage. Later this year, the system will also monitor the network for sudden loss of voltage and attempt to isolate the cause and reroute power to as many customers affected as possible.

For more information on FLISR and its impact on reducing outage minutes across Enova’s service territory, visit enovapower.com/innovation.